TrustRadius: an HG Insights company

Web+Center vs. Zoho Projects

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Web+Center

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management. According to the vendor, community colleges, hospitals, small businesses,…

    $25

    Per User per Month

    Zoho Projects

    Score8.8 out of 10
    N/AZoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.

    $5

    per month per user

    Pricing
    Web+CenterZoho Projects
    Editions & Modules
    Cloud Hosted
    $25
    Per User per Month
    Small business Edition
    $400
    3 techs license + 1 yr support
    Cloud Hosted - Unlimited Techs
    $1,000
    Per Month [Unlimited Users]
    Enterprise Edition
    $1,700
    10 Tech Enterprise Edition
    $6,000
    10 techs license + 1 year support
    Unlimited tech licenses
    $18,000
    Unlimited tech license + 1 yr support
    Free
    $0
    Premium
    $5
    per month per user
    Enterprise
    $10
    per month per user
    Project Plus
    Contact Sales
    Offerings
    Pricing Offerings
    Web+CenterZoho Projects
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount offered for annual billing.
    More Pricing Information
    Features
    Web+CenterZoho Projects
    Incident and problem management
    Comparison of Incident and problem management features of Web+Center and Zoho Projects
    Feature
    Web+Center
    8.6
    2 Ratings
    Zoho Projects
    -
    Ratings
    Organize and prioritize service tickets10.02 Ratings00 Ratings
    Expert directory7.01 Ratings00 Ratings
    Subscription-based notifications7.01 Ratings00 Ratings
    ITSM collaboration and documentation7.42 Ratings00 Ratings
    Ticket creation and submission10.02 Ratings00 Ratings
    Ticket response10.02 Ratings00 Ratings
    Self Help Community
    Comparison of Self Help Community features of Web+Center and Zoho Projects
    Feature
    Web+Center
    8.7
    2 Ratings
    Zoho Projects
    -
    Ratings
    External knowledge base8.42 Ratings00 Ratings
    Internal knowledge base9.02 Ratings00 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Web+Center and Zoho Projects
    Feature
    Web+Center
    9.7
    2 Ratings
    Zoho Projects
    -
    Ratings
    Customer portal9.52 Ratings00 Ratings
    Email support9.52 Ratings00 Ratings
    Help Desk CRM integration10.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Web+Center and Zoho Projects
    Feature
    Web+Center
    -
    Ratings
    Zoho Projects
    6.6
    20 Ratings
    Task Management00 Ratings7.520 Ratings
    Resource Management00 Ratings7.019 Ratings
    Gantt Charts00 Ratings6.517 Ratings
    Scheduling00 Ratings5.518 Ratings
    Workflow Automation00 Ratings6.014 Ratings
    Team Collaboration00 Ratings7.520 Ratings
    Support for Agile Methodology00 Ratings6.35 Ratings
    Support for Waterfall Methodology00 Ratings8.011 Ratings
    Document Management00 Ratings6.016 Ratings
    Email integration00 Ratings6.016 Ratings
    Mobile Access00 Ratings5.018 Ratings
    Timesheet Tracking00 Ratings7.519 Ratings
    Change request and Case Management00 Ratings6.96 Ratings
    Budget and Expense Management00 Ratings6.014 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Web+Center and Zoho Projects
    Feature
    Web+Center
    -
    Ratings
    Zoho Projects
    5.0
    13 Ratings
    Quotes/estimates00 Ratings5.55 Ratings
    Invoicing00 Ratings5.012 Ratings
    Project & financial reporting00 Ratings6.55 Ratings
    Integration with accounting software00 Ratings3.013 Ratings
    User Ratings
    Web+CenterZoho Projects
    Likelihood to Recommend
    9.0
    (2 ratings)
    6.5
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (3 ratings)
    Usability
    -
    (0 ratings)
    5.6
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.4
    (9 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)