| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Microsoft Teams | Score7.9 out of 10 | N/A | Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat. | $4.80 per month per user |
 Webex App | Score8.3 out of 10 | N/A | The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work. | $0 user/month |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Discounts are available for non profit organizations. | — | ||||||||||||||
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| Considered Both Products | Chose Microsoft Teams Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Teaams is the best when it comes to usability Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Microsoft Teams has far more features compared to Webex. It integrates Outlook 365 which is very useful during meetings. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Microsoft Teams Although competitors such as Slack and Webex can really stand up to MS Teams, our organization chose Teams as the predominant work communicator. Working within this decision, we are overall happy with the feature set that Teams provides. In my opinion, the advantages of its … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Microsoft Teams is faster and very responsive when compared with those tools. Also it is robust and does not crash. It is compatible with most of the OS and platforms. Backward compatibility is amazing. It is an enterprise tool. So can be efficiently used for both client … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams The only reason of use of Microsoft Teams was its price, which was smaller that the price of competitors. But despite the lower price, Microsoft Teams supports fewer functions and provides less quality. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams A more complete solution with better integration with existing Office productivity tools. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Personally, I have used a number of applications similar to Teams for a variety of functions. However, with regard to my current organizational use, I would say my experience with Teams provides a much more well-rounded user experience than Skype for Business. Teams performs … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Webex App Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex App Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Webex stands out for its comprehensive features and enterprise level security that cater well to hybrid work environments. Webex app is a unified communication tool unlike other platforms. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Webex App has a better ability to deliver encrypted, secure communication that the other products explored. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex App In my opinion, Webex App is better than Teams and GChat in searching and filtering, but equal to Slack. In my opinion, Webex App is extremely worst at screenshooting than all the other tools, as well as worst in threading than all those tools. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex App Webex App is known for its high-quality video and audio capabilities. Webex App performs well even with low bandwidth environment. Features like background noise suppression enhance clarity. It also provides robust security features including end to end encryption, compliance … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Microsoft Teams | Webex App | |
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| Highlights |
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| Microsoft Teams | Webex App | |
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| Likelihood to Recommend | 8.1 | 9.0 |
| Likelihood to Renew | 3.7 | 9.0 |
| Usability | 8.3 | 8.9 |
| Availability | 9.0 | 8.0 |
| Performance | 8.0 | 9.9 |
| Support Rating | 8.3 | 8.2 |
| In-Person Training | - | 8.2 |
| Online Training | - | 8.5 |
| Implementation Rating | 10.0 | 6.0 |
| Configurability | - | 6.5 |
| Contract Terms and Pricing Model | 6.3 | - |
| Ease of integration | - | 9.0 |
| Product Scalability | 10.0 | 7.1 |
| Professional Services | 7.0 | - |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 8.0 |
