TrustRadius: an HG Insights company

Microsoft Teams vs. Webex Calling

Save this comparison

Save this comparison

Microsoft Teams

6,736 Reviews and Ratings

Webex Calling

408 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score7.9 out of 10
    		N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Webex Calling

    Score8.7 out of 10
    		N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    Microsoft TeamsWebex Calling
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    Microsoft TeamsWebex Calling
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscounts are available for non profit organizations.Discount available for annual pricing.
    More Pricing Information
    Features
    Microsoft TeamsWebex Calling
    Project Management
    Comparison of Project Management features of Microsoft Teams and Webex Calling
    Feature
    Microsoft Teams
    6.9
    191 Ratings
    Webex Calling
    -
    Ratings
    Task Management7.5146 Ratings00 Ratings
    Gantt Charts5.975 Ratings00 Ratings
    Scheduling6.1161 Ratings00 Ratings
    Workflow Automation7.1100 Ratings00 Ratings
    Mobile Access8.1183 Ratings00 Ratings
    Search6.7168 Ratings00 Ratings
    Visual planning tools7.1117 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and Webex Calling
    Feature
    Microsoft Teams
    7.8
    200 Ratings
    Webex Calling
    -
    Ratings
    Chat8.7199 Ratings00 Ratings
    Notifications7.8198 Ratings00 Ratings
    Discussions8.4186 Ratings00 Ratings
    Surveys8.3111 Ratings00 Ratings
    Internal knowledgebase8.1121 Ratings00 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
    Integrates with Outlook9.1156 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and Webex Calling
    Feature
    Microsoft Teams
    7.6
    185 Ratings
    Webex Calling
    -
    Ratings
    Versioning8.2129 Ratings00 Ratings
    Video files7.1157 Ratings00 Ratings
    Audio files8.2159 Ratings00 Ratings
    Document collaboration9.2172 Ratings00 Ratings
    Access control8.7155 Ratings00 Ratings
    Advanced security features6.8116 Ratings00 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings
    Device sync7.5131 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Microsoft Teams and Webex Calling
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio00 Ratings8.216 Ratings
    High quality video00 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Microsoft Teams and Webex Calling
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing00 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Microsoft Teams and Webex Calling
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Calling
    7.2
    16 Ratings
    Calendar integration00 Ratings6.816 Ratings
    Meeting initiation00 Ratings6.815 Ratings
    Record meetings / events00 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Microsoft Teams and Webex Calling
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Calling
    7.5
    14 Ratings
    Live chat00 Ratings7.514 Ratings
    Online Events Security
    Comparison of Online Events Security features of Microsoft Teams and Webex Calling
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication00 Ratings8.115 Ratings
    Participant roles & permissions00 Ratings8.315 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Microsoft Teams and Webex Calling
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX00 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8104 Ratings
    Directory of employee names00 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of Microsoft Teams and Webex Calling
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules00 Ratings7.3142 Ratings
    Call recording00 Ratings7.5136 Ratings
    Call park00 Ratings7.1131 Ratings
    Call screening00 Ratings7.4123 Ratings
    Message alerts00 Ratings8.4124 Ratings
    Business SMS/External Messaging00 Ratings7.810 Ratings
    Online Fax00 Ratings7.27 Ratings
    Voicemail Transcription00 Ratings7.215 Ratings
    Mobile apps
    Comparison of Mobile apps features of Microsoft Teams and Webex Calling
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS00 Ratings8.4135 Ratings
    Mobile app for Android00 Ratings8.4123 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Microsoft Teams and Webex Calling
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management00 Ratings7.616 Ratings
    Team messaging00 Ratings7.517 Ratings
    Team document sharing00 Ratings6.216 Ratings
    Call and meeting analytics00 Ratings6.817 Ratings
    User Ratings
    Microsoft TeamsWebex Calling
    Likelihood to Recommend
    8.1
    (277 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    3.7
    (9 ratings)
    9.8
    (2 ratings)
    Usability
    8.3
    (61 ratings)
    9.1
    (4 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (113 ratings)
    8.5
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)