Workativ Assistant vs. ZoomInfo Chat

Workativ Assistant

Workativ Assistant

1 Reviews and Ratings

ZoomInfo Chat

ZoomInfo Chat

49 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Workativ Assistant	Score 10.0 out of 10	N/A	Workativ is a no-code SaaS platform for companies used to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box. Workativ differentiates itself by focusing on employee IT & HR support digital and hybrid workplace transformation. Along with chatbot, Workativ comes with an app workflow automation engine and out-of-the-box automation marketplace with 600+ pre-built app workflows for the chatbot. Workativ Assistant fully automates a request, e.g.,…	N/A
ZoomInfo Chat	Score 7.6 out of 10	N/A	ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.	N/A

Pricing

Workativ Assistant

ZoomInfo Chat

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Workativ Assistant	ZoomInfo Chat
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Workativ Assistant	ZoomInfo Chat
Considered Both Products	Workativ Assistant No answer on this topic	ZoomInfo Chat Iyer Amruthur National Sales Manager Chose ZoomInfo Chat They work together, rather than against each other. The sales nonchat version allows us to dig deep on prospects for data, news, contacts, etc. While the chat allows us to get these and far more leads efficiently to push up the "data route". Having just one doesn't bring out … Incentivized Helpful? Rakesh Sharma Sr SEO Analyst Chose ZoomInfo Chat Before using ZoomInfo we tried Facebook chat on the website but that function and features are very limited and there is no scope of work. But now after using the ZoomInfo Chat feature everything is going very easy and fast. Some features like the live meeting scheduler, … Incentivized Helpful? Verified User Anonymous Chose ZoomInfo Chat Better integration of other platforms with ZoomInfo is one of its shining features which makes it better than most of its competitors. Direct connections to Slack accounts make it the most easy-to-use and versatile platform to work on for different processes, especially Sales, … Incentivized Helpful? Verified User Anonymous Chose ZoomInfo Chat ZoomInfo chat is not only a chatting platform, it also provides additional features like a meeting scheduler also it's accuracy is better than other chatbots, and response time is very less. But other tools have less accuracy and they are good at one point but not good at all. … Incentivized Helpful? Aaron Francisco Redding Ochoa Advertising Sales Manager Chose ZoomInfo Chat It is just a different product or software since Zoom is the standard software where the company communicates both inside and outside the company. It is just a great tool to take things into another level when it comes to the communication of companies. It is really helpful to … Incentivized Helpful? Verified User Anonymous Chose ZoomInfo Chat The quality of the Data is better. However, Apollo is also a good software if your focus is more on quantity than quality. Incentivized Helpful? Judy L. Berglund Solutions Architect - Infrastructure Solutions Group Chose ZoomInfo Chat I really like LinkedIn Sales Navigator and we use this product very heavily as well. LISN provides a ton of information, easy to use, comprehensive and provides good sales prospecting aspects. Incentivized Helpful? Verified User Anonymous Chose ZoomInfo Chat Seamless AI is a lot harder to use. It’s a lot slower as well and most of the time it doesn’t work when importing into salesforce and the data is not always accurate or reliable. I would definitely recommend using the zoom info chrome extension. Definitely worth the money. 👍 Incentivized Helpful? Ben Griset Account Executive Chose ZoomInfo Chat Drift is good but I think it still misses out on some customers that have unique requests. Incentivized Helpful? Verified User Anonymous Chose ZoomInfo Chat It was a good add-on to our current use case with ZoomInfo. It has the necessary features we needed without the extra bells and whistles that qualified provides at a much larger expense. Incentivized Helpful? Ojas Korde Digital Paid Media Strategist Chose ZoomInfo Chat As I mentioned, it's more than just a chatbot. The chatbot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable … Incentivized Helpful? Verified User Anonymous Chose ZoomInfo Chat We looked at a few alternatives (including Slintel) but felt the product, capabilities, integrations and pricing of Zoominfo chat worked better for us. We also felt we would get better after-sales support from Zoominfo Chat. Incentivized Helpful? KL Kent Liu Pricing Manager Chose ZoomInfo Chat During the pandemic, most of our sales team members need to WFH and there was no supporting tool that can help them to improve their order intake. We adapted this software that is within the pricing - range and it had everything we need to help the sales team improve their … Incentivized Helpful? Kevin Toscano Senior Sales Development Representative Chose ZoomInfo Chat DiscoverOrg was used when I first entered the company. It was not that great. Bad interface and the integration was poorly run. It was very slow and the numbers were not as accurate as they should have been. I like the addition of scoops on zoominfo. This was not used when we … Incentivized Helpful? Verified User Anonymous Chose ZoomInfo Chat zoominfo is easier to use and also has more contact information. With Seamless.ai you run out of credits and then youre no longer able to use the product as often as you would with zoom info Incentivized Helpful? Brock Nemecek Team Lead Communications Specialist Chose ZoomInfo Chat Both ZoomInfo and Sales Navigator are pretty similar but I definitely would choose ZoomInfo over LinkedIn for a couple reasons. LinkedIn Sales Navigator does not list the correct contact information unlike ZoomInfo. When using both platforms, Zoom info is very easy to use unlike … Incentivized Helpful? Verified User Anonymous Chose ZoomInfo Chat WAY better onboarding and support and fully-baked product. If for some reason it's missing a feature, you can bring it up and actually get a realistic (and quick) response on the roadmap to develop it. The UX blows all others away with easy branching and logic. You don't know … Incentivized Helpful? Jos van der Westhuizen Founder Chose ZoomInfo Chat Insent does a lot of work for you and gives you better quality leads. Incentivized Helpful? Verified User Anonymous Chose ZoomInfo Chat Drift and Intercom Incentivized Helpful? Ikechi David Nwabuisi CEO (Chief Executive Officer) Chose ZoomInfo Chat N/A Incentivized Helpful? Ajeesh Kumar Associate Director Chose ZoomInfo Chat Insent is refreshingly simple compared to Drift. Incentivized Helpful?

Features

Workativ Assistant

ZoomInfo Chat

Chat Analytics and Reports

Comparison of Chat Analytics and Reports features of Product A and Product B
	Workativ Assistant - Ratings	ZoomInfo Chat 9.3 Ratings 11% above category average
Chat history and transcripts	00 Ratings	9.00 Ratings
Chat reporting	00 Ratings	10.00 Ratings
Chat and web analytics	00 Ratings	9.00 Ratings

Best Alternatives
	Workativ Assistant	ZoomInfo Chat
Small Businesses	Front Score 7.1 out of 10	Front Score 7.1 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Workativ Assistant	ZoomInfo Chat
Likelihood to Recommend	10.0 (0 ratings)	9.0 (0 ratings)
Usability	- (0 ratings)	9.0 (0 ratings)
Support Rating	- (0 ratings)	9.6 (0 ratings)

User Testimonials
	Workativ Assistant	ZoomInfo Chat
Likelihood to Recommend	Workativ has saved a lot of time. Their automation offerings are endless and allow us (the IT team) to spend more time on other projects. Workativ was our last piece of the puzzle that allows us to setup new starters to the business without any physical IT setup. Incentivized Verified User Anonymous Read full review	Receiving alerts when someone has landed on your website is a great indicator of interest. However, not everyone may have a reason to purchase something, they may just be curious. So while the tool is advantageous, there are going to be times when someone truly may not have a business need, and then they may become irritated that someone is trying to chat with them. Overall I do like it though. Incentivized Judy L. Berglund Solutions Architect - Infrastructure Solutions Group Read full review
Pros	Automation Connects to many applications Save time Incentivized Verified User Anonymous Read full review	It is really great at integrations. We were able to plug in Slack without breaking a sweat. And it works really well with our other tools as well. Implementation and setup was very easy and smooth. I actually anticipated it to be a lot bumpier but I was surprised at how quickly and smoothly it went. They have a great support team too. Anytime we have gotten in touch with them, we have had a great experience. Incentivized Verified User Anonymous Read full review
Cons	No answers on this topic	It could improve on total data provided when a lead is sent Integrate intro messages, or give a confidence index on how often the lead is replying. They have this feature in other zoom products Allow visitors to directly contact sales team or marketing. Incentivized Iyer Amruthur National Sales Manager Read full review
Usability	No answers on this topic	This is the main feature, so they've designed it well with companies like mine in mind. It's fast, clean, efficient, and perfectly integrates with main Zoom sales products, which is something every single one of us uses. So the synergy was already on the table before we started. Highly easy to use, minimal training required. Incentivized Iyer Amruthur National Sales Manager Read full review
Support Rating	No answers on this topic	As a fresh product in the market, support is very warm and they are putting out an earnest effort in fixing reported bugs! Georgey Jacob Director of Marketing Read full review
Alternatives Considered	No answers on this topic	ZoomInfo chat is not only a chatting platform, it also provides additional features like a meeting scheduler also it's accuracy is better than other chatbots, and response time is very less. But other tools have less accuracy and they are good at one point but not good at all. Instead, Zoominfo is quite better and the support provided by Zoominfo is very good comparatively. Incentivized Verified User Anonymous Read full review
Return on Investment	Saved time which allows IT hours to be used elsewhere Incentivized Verified User Anonymous Read full review	It was quite simple to set up. We've tried a few different chat services on our website before, but the integration process is never as simple as the documentation suggests. Installing and configuring this, including integrating it to Slack, was actually quite simple. Fabulous chatbot arrangement that expanded our site changes. Incentivized Verified User Anonymous Read full review
ScreenShots	Workativ Assistant Screenshots