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Salesforce Sales Cloud vs. WORKetc

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    WORKetc

    Score7 out of 10
    Small Businesses (1-50 employees)
    WORKetc is a cloud-based business management system. With integrated CRM, project management, billing, help desk, reporting, and collaboration, teams can access one system for all relevant information. The system supports popular third-party apps such as Google Workspace, Xero Accounting, Quickbooks Online, Outlook, Dropbox, and Evernote.

    $78

    per month

    Pricing
    Salesforce Sales CloudWORKetc
    Editions & Modules
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Starter Edition
    $78
    Per Month for up to 2 Users
    Team
    $195
    Per month for up to 3 Users (Each extra user + $49/month)
    Foundations
    $395
    Per month for up to 5 Users (Each extra user + $59/month)
    Offerings
    Pricing Offerings
    Salesforce Sales CloudWORKetc
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce Sales CloudWORKetc
    Considered Both Products
    Salesforce
    No answer on this topic
    WORKetc
    Chose WORKetc
    Solve360 was our previous tool. It worked fine to capture the information but not for our type of activity where we needed to have one client that may have multiple support issues, training plans, projects, and long term plans all moving at the same time. We tested Salesforce …
    Chose WORKetc
    I have used, SugarCRM, SalesForce, ZenDesk, Zoho, FreshDesk, and WORKetc. In my opinion WORKetc does it better than all the other products do for our organization.
    Chose WORKetc
    Salesforce and Goldmine may offer more features but for a small business they were many times more expensive.
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Salesforce Sales CloudWORKetc
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesforce Sales Cloud and WORKetc
    Feature
    Salesforce Sales Cloud
    8.4
    261 Ratings
    WORKetc
    7.9
    13 Ratings
    Customer data management / contact management9.3261 Ratings8.613 Ratings
    Workflow management8.3252 Ratings8.312 Ratings
    Territory management7.7204 Ratings00 Ratings
    Opportunity management8.7253 Ratings7.810 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.7238 Ratings7.913 Ratings
    Contract management7.9209 Ratings7.31 Ratings
    Quote & order management7.7192 Ratings8.18 Ratings
    Interaction tracking8.8223 Ratings7.82 Ratings
    Channel / partner relationship management8.1184 Ratings7.31 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesforce Sales Cloud and WORKetc
    Feature
    Salesforce Sales Cloud
    7.9
    99 Ratings
    WORKetc
    8.3
    12 Ratings
    Case management8.397 Ratings9.011 Ratings
    Call center management7.878 Ratings7.31 Ratings
    Help desk management7.482 Ratings8.512 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesforce Sales Cloud and WORKetc
    Feature
    Salesforce Sales Cloud
    8.4
    239 Ratings
    WORKetc
    7.4
    11 Ratings
    Lead management8.5234 Ratings7.710 Ratings
    Email marketing8.2201 Ratings7.19 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesforce Sales Cloud and WORKetc
    Feature
    Salesforce Sales Cloud
    8.4
    242 Ratings
    WORKetc
    8.1
    13 Ratings
    Task management8.9231 Ratings8.713 Ratings
    Billing and invoicing management7.774 Ratings7.810 Ratings
    Reporting8.6195 Ratings7.912 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesforce Sales Cloud and WORKetc
    Feature
    Salesforce Sales Cloud
    8.3
    255 Ratings
    WORKetc
    7.3
    11 Ratings
    Forecasting8.1223 Ratings00 Ratings
    Pipeline visualization8.0242 Ratings7.59 Ratings
    Customizable reports8.8252 Ratings7.211 Ratings
    Customization
    Comparison of Customization features of Salesforce Sales Cloud and WORKetc
    Feature
    Salesforce Sales Cloud
    8.7
    246 Ratings
    WORKetc
    8.0
    13 Ratings
    Custom fields9.0244 Ratings8.413 Ratings
    Custom objects9.0233 Ratings8.22 Ratings
    Scripting environment8.2173 Ratings00 Ratings
    API for custom integration8.5203 Ratings7.310 Ratings
    Security
    Comparison of Security features of Salesforce Sales Cloud and WORKetc
    Feature
    Salesforce Sales Cloud
    8.9
    247 Ratings
    WORKetc
    8.9
    11 Ratings
    Single sign-on capability8.9215 Ratings9.11 Ratings
    Role-based user permissions8.8219 Ratings8.811 Ratings
    Social CRM
    Comparison of Social CRM features of Salesforce Sales Cloud and WORKetc
    Feature
    Salesforce Sales Cloud
    8.8
    156 Ratings
    WORKetc
    7.3
    1 Ratings
    Social data9.0154 Ratings7.31 Ratings
    Social engagement8.7152 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesforce Sales Cloud and WORKetc
    Feature
    Salesforce Sales Cloud
    8.2
    212 Ratings
    WORKetc
    -
    Ratings
    Marketing automation8.4208 Ratings00 Ratings
    Compensation management8.0142 Ratings00 Ratings
    Platform
    Comparison of Platform features of Salesforce Sales Cloud and WORKetc
    Feature
    Salesforce Sales Cloud
    7.9
    227 Ratings
    WORKetc
    7.5
    13 Ratings
    Mobile access7.9227 Ratings7.513 Ratings
    User Ratings
    Salesforce Sales CloudWORKetc
    Likelihood to Recommend
    8.7
    (392 ratings)
    7.8
    (40 ratings)
    Likelihood to Renew
    10.0
    (58 ratings)
    8.2
    (30 ratings)
    Usability
    9.4
    (121 ratings)
    8.2
    (5 ratings)
    Availability
    9.8
    (27 ratings)
    9.1
    (3 ratings)
    Performance
    9.0
    (18 ratings)
    8.2
    (4 ratings)
    Support Rating
    9.0
    (92 ratings)
    8.2
    (5 ratings)
    In-Person Training
    7.9
    (11 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (15 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    2.4
    (18 ratings)
    9.1
    (2 ratings)
    Configurability
    10.0
    (2 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    8.8
    (9 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.2
    (5 ratings)
    -
    (0 ratings)
    Data Sources
    8.2
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (1 ratings)
    Product Scalability
    8.7
    (52 ratings)
    8.2
    (2 ratings)
    Professional Services
    9.3
    (8 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)