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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WORKetc

    Score7 out of 10
    Small Businesses (1-50 employees)
    WORKetc is a cloud-based business management system. With integrated CRM, project management, billing, help desk, reporting, and collaboration, teams can access one system for all relevant information. The system supports popular third-party apps such as Google Workspace, Xero Accounting, Quickbooks Online, Outlook, Dropbox, and Evernote.

    $78

    per month

    Zoho CRM

    Score8.7 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    WORKetcZoho CRM
    Editions & Modules
    Starter Edition
    $78
    Per Month for up to 2 Users
    Team
    $195
    Per month for up to 3 Users (Each extra user + $49/month)
    Foundations
    $395
    Per month for up to 5 Users (Each extra user + $59/month)
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    WORKetcZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional Details——
    More Pricing Information
    Features
    WORKetcZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of WORKetc and Zoho CRM
    Feature
    WORKetc
    7.9
    13 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management8.613 Ratings8.5279 Ratings
    Workflow management8.312 Ratings8.3266 Ratings
    Opportunity management7.810 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.913 Ratings8.8248 Ratings
    Contract management7.31 Ratings8.8203 Ratings
    Quote & order management8.18 Ratings8.2203 Ratings
    Interaction tracking7.82 Ratings8.2249 Ratings
    Channel / partner relationship management7.31 Ratings8.4192 Ratings
    Territory management00 Ratings8.8196 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of WORKetc and Zoho CRM
    Feature
    WORKetc
    8.3
    12 Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management9.011 Ratings8.5213 Ratings
    Call center management7.31 Ratings8.1172 Ratings
    Help desk management8.512 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of WORKetc and Zoho CRM
    Feature
    WORKetc
    7.4
    11 Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management7.710 Ratings8.6261 Ratings
    Email marketing7.19 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of WORKetc and Zoho CRM
    Feature
    WORKetc
    8.1
    13 Ratings
    Zoho CRM
    8.5
    263 Ratings
    Task management8.713 Ratings8.6248 Ratings
    Billing and invoicing management7.810 Ratings8.3180 Ratings
    Reporting7.912 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of WORKetc and Zoho CRM
    Feature
    WORKetc
    7.3
    11 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Pipeline visualization7.59 Ratings8.4235 Ratings
    Customizable reports7.211 Ratings8.6249 Ratings
    Forecasting00 Ratings8.5216 Ratings
    Customization
    Comparison of Customization features of WORKetc and Zoho CRM
    Feature
    WORKetc
    8.0
    13 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields8.413 Ratings8.4275 Ratings
    Custom objects8.22 Ratings8.2222 Ratings
    API for custom integration7.310 Ratings8.4203 Ratings
    Scripting environment00 Ratings8.3178 Ratings
    Security
    Comparison of Security features of WORKetc and Zoho CRM
    Feature
    WORKetc
    8.9
    11 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability9.11 Ratings8.4231 Ratings
    Role-based user permissions8.811 Ratings8.5261 Ratings
    Social CRM
    Comparison of Social CRM features of WORKetc and Zoho CRM
    Feature
    WORKetc
    7.3
    1 Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data7.31 Ratings8.4164 Ratings
    Social engagement00 Ratings8.4156 Ratings
    Platform
    Comparison of Platform features of WORKetc and Zoho CRM
    Feature
    WORKetc
    7.5
    13 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access7.513 Ratings8.7230 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of WORKetc and Zoho CRM
    Feature
    WORKetc
    -
    Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation00 Ratings8.8207 Ratings
    Compensation management00 Ratings8.6138 Ratings
    User Ratings
    WORKetcZoho CRM
    Likelihood to Recommend
    7.8
    (40 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    8.2
    (30 ratings)
    7.6
    (42 ratings)
    Usability
    8.2
    (5 ratings)
    7.8
    (172 ratings)
    Availability
    9.1
    (3 ratings)
    8.8
    (7 ratings)
    Performance
    8.2
    (4 ratings)
    8.5
    (8 ratings)
    Support Rating
    8.2
    (5 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    8.2
    (2 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    5.6
    (16 ratings)
    Configurability
    9.1
    (1 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    4.5
    (1 ratings)
    7.2
    (5 ratings)
    Product Scalability
    8.2
    (2 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    7.7
    (13 ratings)