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Workplace from Meta vs. Zoom Workplace

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Workplace from Meta

280 Reviews and Ratings

Zoom Workplace

5,822 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Workplace from Meta

    Score8 out of 10
    		N/AFacebook at Work allows users to interact with co-workers through the Facebook interface.

    $4

    per month per user

    Zoom Workplace

    Score8.4 out of 10
    		N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $15.99

    per month per user

    Pricing
    Workplace from MetaZoom Workplace
    Editions & Modules
    Enterprise Live
    $2.00
    per month per user
    Enhanced Admin & Support
    $2.00
    per month per user
    Workplace Core
    $4.00
    per month per user
    Add-On Zoom Translated Captions
    $5
    per month per license
    Add-On - Zoom Whiteboard
    $24.90
    per year
    Pro
    $149.90
    per year per user
    Business
    $199.90
    per year per user
    Business Plus
    $250.00
    per year per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Zoom IQ for Sales
    Contact Sales
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    Workplace from MetaZoom Workplace
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Workplace from MetaZoom Workplace
    Considered Both Products
    Meta Platforms Inc
    Laura Gillenwater
    Sr. Learning & Development Consultant, E-Learning Specialist in Human Resources at Sun Life Financial (Financial Services, 10,001+ employees)
    Chose Workplace from Meta
    I was not involved in the selection process, so I'm afraid I can't be of much help with this. I do know that my company is a stickler for security, though, as well as for making sure that the vendor is financially stable, so I would assume that Workplace by Facebook passed both …
    Incentivized
    Verified User
    Chose Workplace from Meta
    The other video conference tools out there are more polished and robust. We still use Zoom for larger, important calls; calls with clients outside our organization (who don't have access to Workplace by Facebook Chat); and when we need to share screens to a group call …
    Incentivized
    Zoom
    Verified User
    Chose Zoom Workplace
    Zoom is more user-friendly and its voice calling and video quality is better.
    Incentivized
    Joshua Melder
    Process Optimization Analyst in Corporate at Quad (Printing, 10,001+ employees)
    Chose Zoom Workplace
    I work for a large company and we have tried many of the larger conferencing applications. Zoom is able to stand up (and exceed) to some of the largest and most long-lasting platforms out there. The largest strength comes from its quality audio and video conferencing. While …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Workplace from MetaZoom Workplace
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Workplace from Meta and Zoom Workplace
    Feature
    Workplace from Meta
    -
    Ratings
    Zoom Workplace
    8.4
    932 Ratings
    High quality audio00 Ratings8.8926 Ratings
    High quality video00 Ratings8.7924 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Workplace from Meta and Zoom Workplace
    Feature
    Workplace from Meta
    -
    Ratings
    Zoom Workplace
    8.6
    931 Ratings
    Desktop sharing00 Ratings9.1930 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Workplace from Meta and Zoom Workplace
    Feature
    Workplace from Meta
    -
    Ratings
    Zoom Workplace
    8.6
    936 Ratings
    Calendar integration00 Ratings8.3850 Ratings
    Meeting initiation00 Ratings9.5910 Ratings
    Record meetings / events00 Ratings9.4885 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Workplace from Meta and Zoom Workplace
    Feature
    Workplace from Meta
    -
    Ratings
    Zoom Workplace
    8.2
    807 Ratings
    Live chat00 Ratings8.4789 Ratings
    Online Events Security
    Comparison of Online Events Security features of Workplace from Meta and Zoom Workplace
    Feature
    Workplace from Meta
    -
    Ratings
    Zoom Workplace
    9.1
    792 Ratings
    User authentication00 Ratings9.1695 Ratings
    Participant roles & permissions00 Ratings9.2759 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Workplace from Meta and Zoom Workplace
    Feature
    Workplace from Meta
    -
    Ratings
    Zoom Workplace
    8.7
    179 Ratings
    Hosted PBX00 Ratings8.082 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.9104 Ratings
    Directory of employee names00 Ratings9.1165 Ratings
    Call Management
    Comparison of Call Management features of Workplace from Meta and Zoom Workplace
    Feature
    Workplace from Meta
    -
    Ratings
    Zoom Workplace
    8.8
    199 Ratings
    Answering rules00 Ratings8.4150 Ratings
    Call recording00 Ratings9.1180 Ratings
    Call park00 Ratings9.0114 Ratings
    Call screening00 Ratings8.8125 Ratings
    Message alerts00 Ratings9.1158 Ratings
    Business SMS/External Messaging00 Ratings9.0104 Ratings
    Voicemail Transcription00 Ratings8.3146 Ratings
    Mobile apps
    Comparison of Mobile apps features of Workplace from Meta and Zoom Workplace
    Feature
    Workplace from Meta
    -
    Ratings
    Zoom Workplace
    9.2
    223 Ratings
    Mobile app for iOS00 Ratings9.3198 Ratings
    Mobile app for Android00 Ratings9.2138 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Workplace from Meta and Zoom Workplace
    Feature
    Workplace from Meta
    -
    Ratings
    Zoom Workplace
    9.0
    186 Ratings
    Centralized communications management00 Ratings8.8148 Ratings
    Team messaging00 Ratings9.2156 Ratings
    Team document sharing00 Ratings9.2136 Ratings
    Call and meeting analytics00 Ratings8.9154 Ratings
    User Ratings
    Workplace from MetaZoom Workplace
    Likelihood to Recommend
    7.4
    (55 ratings)
    9.0
    (984 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.7
    (21 ratings)
    Usability
    5.6
    (2 ratings)
    6.1
    (41 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.4
    (21 ratings)
    1.6
    (42 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.2
    (9 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)