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Workplace from Meta

Score8 out of 10

280 Reviews and Ratings

What is Workplace from Meta?

Facebook at Work allows users to interact with co-workers through the Facebook interface.

Media

Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on pos
News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.
The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.
Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.

1 / 4

Terrific Way to Stay Connected!

Pros

  • Bring groups of people together to share info, stories, updates, etc.
  • The chat app is pretty decent.
  • Workplace Live is a good large-group meeting broadcast platform.
  • It's pretty intuitive to use for anyone who's used Facebook.
  • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
  • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
  • It has search capabilities for finding old information.
  • It's available for both desktop/laptop and mobile devices.
  • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
  • Workplace Chat has the ability to set it to Do Not Disturb.
  • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
  • You can use Markdown to format your text

Cons

  • Workplace Chat is not reliable in terms of being able to delete a comment you sent...sometimes it works, sometimes it doesn't.
  • When viewing a Workplace Live event after it's over, the comments don't always show all of them and in order, even when you choose that option.
  • Your "status" (on vacation, in a meeting, whatever) is a bit too subtle and easy for folks not to notice. We've created "badges" to use in place of our profile photo as a workaround for that, but it would be nice if Workplace had provided something like that itself.

Most Important Features

  • Groups
  • Workplace Chat
  • Workplace Live
  • It's easy to use

Return on Investment

  • It has been terrific at helping us to feel connected as a company during the pandemic, while (almost) everyone has been working from home.
  • It's been great at making us more connected globally and at supporting various special interest groups.
  • It's provided a useful alternative to Zoom for very large-scale meetings, like company "town halls."

Other Software Used

Zoom, Microsoft 365 (formerly Office 365), Snagit, Lectora, Adobe Presenter, Audacity, Vyond (formerly GoAnimate)

It's just so much easier with Workplace

Pros

  • Connect employees who are far apart.
  • Allow users to share informal content in a way that is familiar and comfortable
  • Innovate with live video and questions and answers
  • Track engagement on the platform and what interests the users

Cons

  • Analytics can always be worked on
  • Layout can be a little intimidating for a new user who isn't used to platforms of this nature
  • requires a healthy amount of admin and behind the scenes work

Most Important Features

  • Draft posting for other individuals
  • Streaming from Zoom
  • Groups

Return on Investment

  • Boost employee engagement
  • Allow a greater sense of connection and collaboration
  • Great for pushing internal communciations

Alternatives Considered

Microsoft Yammer

Workplace => The place that make you grow

Pros

  • Call center use Workplace to have support all the time for our customer
  • Communication between the different countries in our organization are better
  • It help us a lot in project management and agility

Cons

  • Less time between Functionalities that are on Facebook to be developed for Workplace
  • Easier way to communicate or to link with other customers
  • More tools for Projects Management, Brainstorming and Creativity
  • Better rooms"salon" for visio like Zoom; right now the quality is lacking

Most Important Features

  • Video live with question/answer
  • Workchat
  • Create publication or content

Return on Investment

  • Help us out for a better customer experience
  • Reactivity within our entity
  • Faster decision making
  • Engagement of our employees.

Alternatives Considered

Trello, Slack, Asana, Dropbox and Beyond Intranet Employee Onboarding Software

Other Software Used

Microsoft 365 (formerly Office 365), Adobe InDesign, Shared Contacts for Gmail

My Workplace by Facebook review

Pros

  • No need to install plug in
  • Useful for broadcasting live content to large audiences
  • Extend Webex controls to stream

Cons

  • File and whiteboard sharing support while live streaming
  • Support for automatically translate the live streaming
  • In some companies, security and privacy are sensitive issues and this is something to take into account when enabling streaming to a user

Most Important Features

  • Wide range of available layouts
  • No need to install additional software or plug-ins
  • Multiple hosts available

Return on Investment

  • It is a simple and effective way to reach large audiences especially in times of pandemic like today
  • In companies where privacy and information security are of paramount importance, such as mine, and approval process had to be created to allow certain users to have access to the feature
  • The use of the tool is so simple that it was not necessary to train or train its users

Other Software Used

Microsoft Teams

Workplace is a great tool for smaller businesses to stay connected and on track in remote work settings

Pros

  • Messaging tool is great for quick check-ins each day or getting a hold of someone quickly in a remote work setting
  • Groups make it easy to separate clients and projects to keep work organized
  • RSS feed connectivity so we can read up on new articles posted by websites we follow

Cons

  • Can be glitchy at times, with notifications not working or delayed
  • It's more of a status update place, can't easily work on projects within Workplace
  • A little too much like Facebook, would be nice to have more project management features

Most Important Features

  • Workplace Chat gives us an easy way to stay connected in a remote work setting
  • The groups are great for separating the different projects we are working on
  • We like to have fun so the GIFs are always welcome and we post a lot of them!

Return on Investment

  • We are able to deliver projects faster by communicating via Workplace
  • Workplace is a communication tool for our company, so there's no real ROI involved with it but it's had a positive impact on our business
  • We are able to stay more organized and keep on track with our projects with consistent updates

Alternatives Considered

Slack

Other Software Used

Facebook Pages Manager, Facebook for Business, HubSpot Academy