Smartsheet vs. Wrike

Smartsheet

877 Reviews and Ratings

Wrike

1,538 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Smartsheet	Score8.4 out of 10	N/A	Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.	$12 per month per user (up to 10 users)
Wrike	Score8.3 out of 10	Mid-Size Companies (51-1,000 employees)	Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.	$240 per year 2 users (minimum)

Pricing

Smartsheet

Wrike

Pro: $12
per month per user (up to 10 users)
Business: $24
per month per user (3 user minimum)
Enterprise: Contact Sales
Advanced Work Management: Contact Sales

Wrike Free: $0
per month per user
Wrike Team: $10
per month (billed annually) per user (2-15 users)
Wrike Business: $25
per month (billed annually) per user (5-200 users)
Wrike Enterprise: Request a quote
per month per user
Pinnacle: Request a quote
per month per user

Pricing Offerings
Smartsheet	Wrike
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

No setup fee

A discount is offered for annual billing.

Every premium plan begins with a 14-day trial period.

Community Pulse
Key User Insights
	Smartsheet	Wrike
Considered Both Products	Smartsheet Verified User Chose Smartsheet All the products seemed to perform the project and task management function adequately. The following factors were the keys to our selection: Ease of use - so similar to Excel everyone can figure it out. Flexible architecture lends itself to many different use cases beyond … Incentivized Helpful? Michael Rastall, MBA IT Project Manager in Information Technology at Alliance Data Card Services (Financial Services, 5001-10,000 employees) Chose Smartsheet Smartsheet is a must to companies that are in need of automating key business processes that will save them time and eliminate productivity killers. This software enables teams identify bottlenecks early on tasks and projects that are due so that they are able plan on a course … Incentivized Helpful? Joshua Melder Customer Account Manager in Corporate at Quad (Printing, 10,001+ employees) Chose Smartsheet Smartsheet is a unique data and project management collaboration tool that sets itself apart from its competitors. Teams have the ability to create extremely customized dashboards that have data flowing to and from multiple worksheets and workspaces. Smartsheet has the ability … Incentivized Helpful? Kris Walsh Senior Marketing Manager in Marketing at VMware (Computer Software, 10,001+ employees) Chose Smartsheet I was attempting to do all I've described with Google Sheets & SharePoint. Google Sheets didn't have all the functionality we needed. SharePoint was too difficult to set up and doesn't work well with Mac users. None of the solutions I listed could match Smartsheet's versatility … Helpful?	Wrike Verified User Chose Wrike We use both Wrike and Smartsheet to satisfy our necessities. Smartsheet gives us a platform to input more information, while in Wrike we stablish contact with our customers for proofing before product development; information that goes directly into our Smartsheet once the … Incentivized Helpful? Matt Aldridge L&D + Automation Lead in Human Resources at Ryman Healthcare (Hospital & Health Care, 5001-10,000 employees) Chose Wrike Smartsheet is more useful overall for business process, and Trello and Asana are simpler tools. We selected Wrike as it had the right blend of functionality for our needs at the time. Incentivized Helpful? Mark Ferrer, CUA, UXC Senior Web Developer in Marketing at Vertiv (Information Technology & Services, 501-1000 employees) Chose Wrike Well, Wrike is our team standard. However, the only problem are some contributors (guests) cannot collaborate. Smartsheet might be another choice for us, since Wrike is more expensive and requires all collaborators to get accounts. The only thing why I personally, would … Incentivized Helpful? María Rosa Muñoz, MS, MA, LAPC Co-owner & Manager in Corporate at CSR-Atlanta, LLC (Management Consulting, 1-10 employees) Chose Wrike Wrike had more capabilities than Trello. Our team was more familiar and like the Wrike interface better than Smartsheet. Incentivized Helpful? Verified User Chose Wrike Smartsheet is not as intuitive. Incentivized Helpful? Dane Neill Creative Director - Design team lead in Marketing at Ogilvy (Marketing & Advertising, 501-1000 employees) Chose Wrike Much prefer Wrike - easier to use and much better for the teams that use them as well as managers and team leads Incentivized Helpful? Brian Bulthuis IT Project Manager in Information Technology at San Manuel Band of Mission Indians (Government Administration, 5001-10,000 employees) Chose Wrike Compared to other project management software we have used, Wrike is easy to implement and garner user acceptance. Other applications we have used and complex to configure and maintain, whereas Wrike is intuitive and simple to understand out of the gate. The communication … Incentivized Helpful? Verified User Chose Wrike clean, aesthetic and straightforward. I really love Wrike's flexibility and customization. Incentivized Helpful? Verified User Chose Wrike My company already had selected Wrike before I joined. From my experience, it's easier on the eyes, better CX, customisation and automatisation. Incentivized Helpful? Verified User Chose Wrike Wrike has better customization and integrations Flexibility to give different access depending on what it is needed. Spaces provide independence for each Team to set up what they need Open to feedback from users and implementing changes suggested by users Learning material … Incentivized Helpful? Verified User Chose Wrike What Wrike does better than all of the above is to provide a tool that can handle both Waterfall and Kanban. Usually tools lean one way or the other, or they do one well and the other is terrible. Wrike seems a bit more agnostic and allows you to design how you want to manage … Incentivized Helpful? Verified User Chose Wrike Wrike offers way more tools within the platform than Jira Incentivized Helpful? Verified User Chose Wrike Wrike has more features than most of the competitors we evaluated, and is a much more flexible tool in terms of being able to mold to any use case. The UI of Wrike is clean and easy to look at and navigate, and it allows each team and each user to customize their experience and … Incentivized Helpful? Verified User Chose Wrike Slack is nice but more for chats and messages I found rather than workflow. Wrike was more well known and my company valued it more based on satisfaction and popularity. Incentivized Helpful? Garrett Nelson Senior Manager, Business Operations at Mindbody (Computer Software, 1001-5000 employees) Chose Wrike When balancing needs of Roadmap Planning, Program Management, Project Management, Work Management, Queue Management, Ticket Management, I think Wrike hits the perfect balance of usability and configurability with the power to scale effectively while maintaining governance, all … Incentivized Helpful? Verified User Chose Wrike Asana is a really good competitor when it comes to project management. We still utilize Netsuite for billing and resource management. Ultimately, we selected Wrike for a multitude of reasons: user friendly interface, highly customizable templates, ability to seamlessly … Incentivized Helpful? Verified User Chose Wrike Haven't really used any other marketing platforms other than Wrike. Incentivized Helpful? Claire Mykrantz Senior Project Manager in Marketing at Queue Brand Communications (Marketing & Advertising, 11-50 employees) Chose Wrike We selected Wrike because it was a good fit for our team in terms of managing projects Incentivized Helpful? Kimberly Jones Partner Success Leader in Professional Services at Medallia (Research, 1001-5000 employees) Chose Wrike Wrike seems to be better ability for customization and creating an easy to follow workflow for our needs. Incentivized Helpful? Verified User Chose Wrike I think Wrike is a very user-friendly platform that is convenient for all team members, not only people who know more about the technical side of project management. It is easy to understand and learn. Jira I believe is for more complex scenarios as it has more sections and … Incentivized Helpful? Missy Dassler Global Product Marketing Manager in Marketing at Vertiv (Electrical & Electronic Manufacturing, 10,001+ employees) Chose Wrike Smartsheets is more difficult to learn than Wrike. Like Wrike, it's capabilities are extensive and add value to any business. Incentivized Helpful? Sherrie Besecker Creative Technology Manager in Information Technology at Syneos Health Communications (Marketing & Advertising, 10,001+ employees) Chose Wrike I could list a ton more... but in reality, what has been a nice trend in this industry is that the top competing platforms with Wrike, all have adapted and added very similar features, things that didn't exist 5 years ago, are commonplace today among these listed. I would say, … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Smartsheet

Wrike

Comparison of Project Management features of Smartsheet and Wrike
Feature	Smartsheet 9.0 125 Ratings	Wrike 8.0 758 Ratings
Task Management	10.0122 Ratings	9.0752 Ratings
Resource Management	9.0104 Ratings	8.3635 Ratings
Gantt Charts	9.0105 Ratings	8.8531 Ratings
Scheduling	10.0107 Ratings	8.1657 Ratings
Workflow Automation	8.196 Ratings	8.4643 Ratings
Team Collaboration	10.0118 Ratings	8.7751 Ratings
Support for Agile Methodology	7.078 Ratings	7.4391 Ratings
Support for Waterfall Methodology	8.976 Ratings	8.4348 Ratings
Document Management	8.997 Ratings	7.3633 Ratings
Email integration	9.996 Ratings	7.3569 Ratings
Mobile Access	8.092 Ratings	8.0550 Ratings
Timesheet Tracking	10.059 Ratings	7.5345 Ratings
Change request and Case Management	9.065 Ratings	7.723 Ratings
Budget and Expense Management	9.071 Ratings	7.4266 Ratings

Comparison of Professional Services Automation features of Smartsheet and Wrike
Feature	Smartsheet 9.1 63 Ratings	Wrike 7.8 264 Ratings
Quotes/estimates	8.841 Ratings	8.21 Ratings
Invoicing	9.834 Ratings	7.31 Ratings
Project & financial reporting	8.957 Ratings	7.5260 Ratings
Integration with accounting software	8.931 Ratings	8.3152 Ratings

User Ratings
	Smartsheet	Wrike
Likelihood to Recommend	10.0 (143 ratings)	8.7 (792 ratings)
Likelihood to Renew	10.0 (23 ratings)	8.1 (99 ratings)
Usability	9.0 (13 ratings)	8.4 (114 ratings)
Availability	- (0 ratings)	7.9 (22 ratings)
Performance	10.0 (1 ratings)	7.5 (19 ratings)
Support Rating	8.1 (45 ratings)	6.7 (88 ratings)
In-Person Training	- (0 ratings)	8.2 (5 ratings)
Online Training	7.0 (1 ratings)	7.5 (12 ratings)
Implementation Rating	10.0 (6 ratings)	7.7 (32 ratings)
Configurability	- (0 ratings)	9.0 (11 ratings)
Contract Terms and Pricing Model	- (0 ratings)	6.7 (3 ratings)
Ease of integration	- (0 ratings)	6.9 (7 ratings)
Product Scalability	- (0 ratings)	7.8 (14 ratings)
Professional Services	- (0 ratings)	6.7 (3 ratings)
Vendor post-sale	- (0 ratings)	5.9 (6 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (7 ratings)