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YetiForce CRM vs. Zoho CRM

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YetiForce CRM

1 Reviews and Ratings

Zoho CRM

974 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    YetiForce CRM

    Score9 out of 10
    		N/AYetiForce is an open source CRM software. It is a multichannel system that can be tailored to meet the needs of a company. It is equipped with over 100 user modules and 100 admin tools, however, it can also be integrated with third-party libraries to become an even more comprehensive solution, according to the vendor. YetiForce aims to be a free alternative to common paid CRM systems. YetiForce CRM is free to download, use and modify for an unlimited number of users. The software…N/A

    Zoho CRM

    Score8.7 out of 10
    		N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    YetiForce CRMZoho CRM
    Editions & Modules
    YetiForce CRM
    Free
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    YetiForce CRMZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional DetailsYetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.—
    More Pricing Information
    Community Pulse
    YetiForce CRMZoho CRM
    Considered Both Products
    YetiForce
    Michael Brennan
    Founder in Marketing at Noradane (Marketing and Advertising, 11-50 employees)
    Chose YetiForce CRM
    The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules …
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    YetiForce CRMZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of YetiForce CRM and Zoho CRM
    Feature
    YetiForce CRM
    8.6
    1 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management9.01 Ratings8.5279 Ratings
    Workflow management9.01 Ratings8.3266 Ratings
    Territory management9.01 Ratings8.8196 Ratings
    Opportunity management9.01 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings8.8248 Ratings
    Contract management9.01 Ratings8.7203 Ratings
    Quote & order management8.01 Ratings8.1203 Ratings
    Interaction tracking8.01 Ratings8.1249 Ratings
    Channel / partner relationship management00 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of YetiForce CRM and Zoho CRM
    Feature
    YetiForce CRM
    8.0
    1 Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management8.01 Ratings8.5213 Ratings
    Call center management8.01 Ratings8.1172 Ratings
    Help desk management8.01 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of YetiForce CRM and Zoho CRM
    Feature
    YetiForce CRM
    7.5
    1 Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management8.01 Ratings8.6261 Ratings
    Email marketing7.01 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of YetiForce CRM and Zoho CRM
    Feature
    YetiForce CRM
    8.0
    1 Ratings
    Zoho CRM
    8.5
    263 Ratings
    Task management9.01 Ratings8.5248 Ratings
    Billing and invoicing management7.01 Ratings8.3180 Ratings
    Reporting8.01 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of YetiForce CRM and Zoho CRM
    Feature
    YetiForce CRM
    7.7
    1 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting8.01 Ratings8.5216 Ratings
    Pipeline visualization7.01 Ratings8.4235 Ratings
    Customizable reports8.01 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of YetiForce CRM and Zoho CRM
    Feature
    YetiForce CRM
    9.0
    1 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields10.01 Ratings8.4275 Ratings
    Custom objects10.01 Ratings8.2222 Ratings
    Scripting environment8.01 Ratings8.3178 Ratings
    API for custom integration8.01 Ratings8.4203 Ratings
    Security
    Comparison of Security features of YetiForce CRM and Zoho CRM
    Feature
    YetiForce CRM
    7.5
    1 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability7.01 Ratings8.4231 Ratings
    Role-based user permissions8.01 Ratings8.5261 Ratings
    Social CRM
    Comparison of Social CRM features of YetiForce CRM and Zoho CRM
    Feature
    YetiForce CRM
    8.0
    1 Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data8.01 Ratings8.3164 Ratings
    Social engagement00 Ratings8.4156 Ratings
    Platform
    Comparison of Platform features of YetiForce CRM and Zoho CRM
    Feature
    YetiForce CRM
    8.0
    1 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access8.01 Ratings8.7230 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of YetiForce CRM and Zoho CRM
    Feature
    YetiForce CRM
    -
    Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation00 Ratings8.7207 Ratings
    Compensation management00 Ratings8.6138 Ratings
    User Ratings
    YetiForce CRMZoho CRM
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (42 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)