TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpsGenie

    Score7.7 out of 10
    N/AOpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie is now part of Atlassian since the late 2018 acquisition.

    $0

    up to 5 users

    Zenduty

    Score9 out of 10
    Small Businesses (1-50 employees)
    Zenduty is presented as a collaborative, end-to-end incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value. Zenduty centralizes critical alerts through predefined notification rules to ensure that the right people are notified at the right time and respond to and resolve incidents before it impacts customers. Zenduty supports over 100+ integrations and alert sources where IT…

    $6

    per month per user

    Pricing
    OpsGenieZenduty
    Editions & Modules
    Free
    $0.00
    up to 5 users
    Essentials
    $9.00
    per user/per month
    Standard
    $19.00
    per user/per month
    Enterprise
    $29.00
    per user/per month
    Starter
    $6
    per month per user
    Growth
    $16
    per month per user
    Enterprise
    $25
    per month per user
    Offerings
    Pricing Offerings
    OpsGenieZenduty
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    OpsGenieZenduty
    Considered Both Products
    Atlassian
    No answer on this topic
    Zenduty
    Chose Zenduty
    Zenduty helps realise tangible impact of the incident resolution by detailed demos.
    Zenduty pricing is highly competitive and customised compared to other competitors.
    Zenduty tech support team is easily reachable and helps address any queries/ concerns on priority.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    OpsGenieZenduty
    Incident Response Platforms
    Comparison of Incident Response Platforms features of OpsGenie and Zenduty
    Feature
    OpsGenie
    -
    Ratings
    Zenduty
    9.5
    1 Ratings
    Company-wide Incident Reporting00 Ratings10.01 Ratings
    Integration with Other Security Systems00 Ratings10.01 Ratings
    Attack Chain Visualization00 Ratings9.01 Ratings
    Centralized Dashboard00 Ratings10.01 Ratings
    Machine Learning to Prevent Incidents00 Ratings9.01 Ratings
    Live Response for Rapid Remediation00 Ratings9.01 Ratings
    User Ratings
    OpsGenieZenduty
    Likelihood to Recommend
    8.7
    (21 ratings)
    9.0
    (1 ratings)
    Usability
    8.5
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)