xMatters vs. Zenduty
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 xMatters | Score8.6 out of 10 | N/A | xMatters is an IT alert management solution for enterprises. It is cloud-based incident management software that enables business processes or applications to trigger two-way communications (text, voice, email, SMS, etc.) during time-sensitive events. | $9 per month |
 Zenduty | Score9 out of 10 | Small Businesses (1-50 employees) | Zenduty is presented as a collaborative, end-to-end incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value. Zenduty centralizes critical alerts through predefined notification rules to ensure that the right people are notified at the right time and respond to and resolve incidents before it impacts customers. Zenduty supports over 100+ integrations and alert sources where IT… | $6 per month per user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual pricing. | ||||||||||||||
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| Likelihood to Recommend | 8.0 | 9.0 |
| Usability | 8.0 | - |
| Support Rating | 9.9 | - |