TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnyDesk

    Score8.1 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    AnyDeskZoho Assist
    Editions & Modules
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    AnyDeskZoho Assist
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
    More Pricing Information
    Community Pulse
    AnyDeskZoho Assist
    Considered Both Products
    AnyDesk Software
    Chose AnyDesk
    • As the AnyDesk address is constant, we do not have to share the ID multiple times with the same person.
    • Always shows a list of recent sessions so it will be easier to connect with people we frequently contact.
    • Innovative, reliable, and secure.
    Incentivized
    Zoho
    Chose Zoho Assist
    After evaluating several remote support solutions, I chose Zoho Assist primarily because it offers the same—if not better—features as its competitors, but at a significantly more affordable price point. The platform includes robust remote access, file transfer, and unattended …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AnyDeskZoho Assist
    Remote Administration
    Comparison of Remote Administration features of AnyDesk and Zoho Assist
    Feature
    AnyDesk
    9.0
    30 Ratings
    Zoho Assist
    7.1
    12 Ratings
    Screen sharing9.728 Ratings6.611 Ratings
    File transfer8.130 Ratings6.811 Ratings
    Instant message8.126 Ratings3.712 Ratings
    Secure remote access with Smart Card authentication9.217 Ratings10.02 Ratings
    Access to sleeping/powered-off computers9.424 Ratings2.210 Ratings
    Over-the-Internet remote session9.728 Ratings6.812 Ratings
    Initiate remote control from mobile8.727 Ratings6.87 Ratings
    Remote management of servers & workstations10.024 Ratings6.88 Ratings
    Remote Active Directory® management10.020 Ratings4.43 Ratings
    Centralized management dashboard7.525 Ratings8.98 Ratings
    Session record9.125 Ratings9.76 Ratings
    Annotations7.823 Ratings10.06 Ratings
    Monitoring and Alerts8.623 Ratings7.14 Ratings
    Multi-platform remote control10.027 Ratings9.06 Ratings
    User Ratings
    AnyDeskZoho Assist
    Likelihood to Recommend
    8.4
    (30 ratings)
    6.8
    (12 ratings)
    Usability
    8.1
    (5 ratings)
    8.7
    (2 ratings)
    Support Rating
    9.3
    (12 ratings)
    9.3
    (5 ratings)