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Remote Desktop Manager vs. Zoho Assist

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote Desktop Manager

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.

    $20

    per month per user

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    Remote Desktop ManagerZoho Assist
    Editions & Modules
    Team Remote Access Management
    $20
    per month per user
    Starter
    $25
    per month per user, up to 5 users
    Team Remote Connection Management
    $30
    per month per user
    Team Privileged Access Management
    $50
    per month per user
    Enterprise
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    Platinum
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    Remote Desktop ManagerZoho Assist
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Features
    Remote Desktop ManagerZoho Assist
    Remote Administration
    Comparison of Remote Administration features of Remote Desktop Manager and Zoho Assist
    Feature
    Remote Desktop Manager
    9.3
    47 Ratings
    Zoho Assist
    7.1
    12 Ratings
    Screen sharing10.024 Ratings6.611 Ratings
    File transfer9.731 Ratings6.811 Ratings
    Instant message9.01 Ratings3.712 Ratings
    Secure remote access with Smart Card authentication10.017 Ratings10.02 Ratings
    Access to sleeping/powered-off computers8.75 Ratings2.210 Ratings
    Over-the-Internet remote session8.841 Ratings6.812 Ratings
    Initiate remote control from mobile10.023 Ratings6.87 Ratings
    Remote management of servers & workstations10.045 Ratings6.88 Ratings
    Remote Active Directory® management9.320 Ratings4.43 Ratings
    Centralized management dashboard8.838 Ratings8.98 Ratings
    Session record7.019 Ratings9.76 Ratings
    Annotations10.026 Ratings10.06 Ratings
    Monitoring and Alerts9.015 Ratings7.14 Ratings
    Multi-platform remote control9.337 Ratings9.06 Ratings
    User Ratings
    Remote Desktop ManagerZoho Assist
    Likelihood to Recommend
    9.6
    (47 ratings)
    6.8
    (12 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (5 ratings)
    8.7
    (2 ratings)
    Support Rating
    9.0
    (7 ratings)
    9.3
    (5 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)