| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Splashtop | Score8.5 out of 10 | N/A | Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.… | $99 per year per user |
 Zoho Assist | Score8.4 out of 10 | N/A | Zoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT. | $12 per technician/per month |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Splashtop | Zoho Assist | |
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| Considered Both Products | No answer on this topic | Chose Zoho Assist I have been impressed with the options that Zoho has for the price. It has really allowed us to do what we need to do at a price that is reasonable. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Splashtop | Zoho Assist | ||||||||||||||||||||||||||||||||||||||||||||||
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| Splashtop | Zoho Assist | |
|---|---|---|
| Likelihood to Recommend | 9.2 | 6.8 |
| Likelihood to Renew | 9.4 | - |
| Usability | 8.3 | 8.7 |
| Availability | 9.8 | - |
| Performance | 9.8 | - |
| Support Rating | 9.6 | 9.3 |
| Implementation Rating | 8.3 | - |
| Configurability | 5.0 | - |
| Contract Terms and Pricing Model | 9.1 | - |
| Ease of integration | 10.0 | - |
| Product Scalability | 9.8 | - |
| Professional Services | 10.0 | - |
| Vendor post-sale | 10.0 | - |
| Vendor pre-sale | 5.1 | - |
