Hoopla vs. Zoho Motivator

Hoopla is a valuable ally to improve the team's performance. [I]t is a great help for those teams that have defined and [created] clear automated metrics. However, if you are in a team where the metrics are manually evaluated, it can be hard to get excited about the progress, since it will take longer to refresh.

Incentivized

Sales job becomes pathetic at some level when it keeps doing recurring jobs but when the fun-loving and interactive session comes into the picture any kind of job becomes easier and more productive again. When cold calling and lead generation work is needed the feature of Zoho Motivator really nail downs it and provides a booster to any kind of business.

Incentivized

• Simple leaderboards that stack rank individuals in the areas that you want to measure
• Instant notifications and providing the virtual "pat on the back" when something positive occurs
• Effective salesforce.com integration that makes in easy to administer
• Great user community to share ideas, tips, and best practices

• Lead creation.
• Custom dashboard.
• Gamification.

Incentivized

• I wish it ran in a browser and not as a full Chrome app, would have made setup easier.
• It was nice to have default images out of the box, more would have been nice.
• For smaller companies, it can get pricy, quick. We 100% see the ROI to be clear.

Incentivized

• GUI can be more user friendly - It's not very easy to use for new users to pick up.
• Third-party integration should be improved - Some of the third party integrations are costly.
• Technical support should respond in a more timely manner.

Incentivized

I gave it a 9 because it really is an extremely easy service to use. I would comfortably say that a brand use user could be set up and using it within just a few minutes. Hoopla has been very great about making any new update very user friendly and easy to use and figure out

Zoho Motivator's overall usability is great. The software is extremely user friendly and easy to navigate. It provides a simple layout with your information easy to view in various charts and graphs. All functions and capabilities are easy to find and simple to use. There is nothing confusing or difficult about this software.

Incentivized

I have really enjoyed my relationship with our client success manger, Annette. She is always willing to hop on a call for a quick question and is very responsive. She has taken the time to walk me through how to upload new reports, set up new metrics and leaderboards, while also being helpful in setting up a new channel to broadcast

Incentivized

Overall customer service is very quick and efficient. Their response time is very good.

Incentivized

I inherited the Hoopla contract and I am committed to its success. When I see other providers solutions (I forgot a few names) I do like the business aspect a bit more than the "all sports" theme that Hoopla uses. However it does not fail to engage so I will continue to maximize our investment and evaluate in a couple years when the contract comes up. Nothing is or would entice me to make the change early

I use the Zoho CRM and Zoho Motivator syncs all of my sales information with it. Data such as leads, wins, and losses. I enjoy having this information easily accessible across both platforms. They work hand in hand nicely. Zoho Motivator turns work into a fun game where you try to win the badges.

Incentivized

• We hear music and folks cheer when a "Breaking News" announcement occurs. The community level engagement can not be quanitified
• The contest environments have helped to lead sellers to stay an extra 30 minutes and make 10 more calls just to pass someone up. We see our call volume increased because of it.
• We measure the trails of our solution that our sellers create from leads. We can see an active pursuit of those conversions to be at the top of the leaderboard. More trails, lead to more opportunities, that lead to more sales.

• Motivator has made it overall easier for sales meetings in looking at monthly progress.
• It provides a good foundation to build the sales team; by simply adding users to Zoho, we can easily implement new staff into our 'sales ecosystem.'
• It has provided the CEO with an easier way to monitor progress toward our ultimate yearly goal.

Incentivized