Comparison of Cloud PBX features of 8x8 Work and Zoom Phone| Feature | | |
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| Hosted PBX | 9.9218 Ratings | 10.014 Ratings |
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| Multi-level Interactive Voice Response (IVR) | 8.876 Ratings | 9.619 Ratings |
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| Directory of employee names | 8.4357 Ratings | 9.328 Ratings |
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| User templates | 00 Ratings | 9.316 Ratings |
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| Call reports | 00 Ratings | 9.420 Ratings |
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Comparison of Call Management features of 8x8 Work and Zoom Phone| Feature | | |
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| Answering rules | 9.1398 Ratings | 9.830 Ratings |
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| Call recording | 8.7343 Ratings | 9.931 Ratings |
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| Call park | 8.4318 Ratings | 9.924 Ratings |
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| Call screening | 9.1301 Ratings | 9.923 Ratings |
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| Message alerts | 8.1385 Ratings | 9.728 Ratings |
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Comparison of Mobile apps features of 8x8 Work and Zoom Phone| Feature | | |
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| Mobile app for iOS | 9.0318 Ratings | 9.928 Ratings |
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| Mobile app for Android | 8.8248 Ratings | 9.922 Ratings |
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Comparison of VoIP system collaboration features of 8x8 Work and Zoom Phone| Feature | | |
|---|
| Video conferencing | 00 Ratings | 9.520 Ratings |
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| Audio conferencing | 00 Ratings | 9.520 Ratings |
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| Video screen sharing | 00 Ratings | 9.720 Ratings |
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| Instant messaging | 00 Ratings | 9.717 Ratings |
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