Grasshopper vs. Zoom Phone
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Grasshopper | Score7.5 out of 10 | N/A | Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail. | $18 per month for a single user |
 Zoom Phone | Score9 out of 10 | N/A | Built on Zoom's platform, Zoom's cloud phone consolidates business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN). Features: Post call summary & next steps A post-call summary from Zoom’s AI Companion keeps the focus on the conversation instead of… | $10 per month per user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | 20% discount available for annual pricing. | No fees for emergency 911 Service No fees for compliance and administrative cost recovery Fee No 10DLC SMS fees | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Grasshopper | Zoom Phone | |
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| Likelihood to Recommend | 7.8 | 9.4 |
| Likelihood to Renew | - | 10.0 |
| Usability | 6.0 | 8.0 |
| Support Rating | 9.0 | 6.6 |