Webex Meetings vs. Zoom Workplace

Webex Meetings

Zoom Workplace

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Webex Meetings	Score8.4 out of 10	N/A	Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.	$14.50 per month per user
Zoom Workplace	Score8.4 out of 10	N/A	Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.	$15.99 per month per user

Pricing

Webex Meetings

Zoom Workplace

Webex Meet: $14.50
per month per user
Webex Suite: Meet + Call: $25
per month per user
Enterprise: Contact Sales

Add-On Zoom Translated Captions: $5
per month per license
Add-On - Zoom Whiteboard: $24.90
per year
Pro: $149.90
per year per user
Business: $199.90
per year per user
Business Plus: $250.00
per year per user
Add-On - Conference Room Connector: $499
per year
Basic: Free
Enterprise: Custom
Add-On - Large Meetings: starting at $600
per year
Add-On - Cloud Storage: starting at $120
per year
Add-On Audio Conferencing: starting at $1200
per year
Add-On Zoom Phone Power Pack: Starting at $300
per year per user
Add-On - Zoom IQ for Sales: Contact Sales
Add-On - Quality of Service Subscription: Contact Sales

Pricing Offerings
Webex Meetings	Zoom Workplace
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
Yes	Yes

Optional

No setup fee

Discount available for annual pricing.

—

Community Pulse
Key User Insights
	Webex Meetings	Zoom Workplace
Considered Both Products	Cisco Adriana Kampen System Analyst in Information Technology at Hazelwood School District (Education Management, 1001-5000 employees) Chose Webex Meetings I like them much better. I think Zoom caused us a lot of issues for people with time and people couldn't be their own manager. We just had a lot of problems with Zoom. That's what we primarily used before this. So it has caused us a lot of problems in the past. So WebEx is way … Incentivized Helpful? Joe Reddix President and CEO in Information Technology at The Reddix Group (Information Technology & Services, 1-10 employees) Chose Webex Meetings Some of our best practices vs Zoom and Skype include the use of AI and the ability to set clear goals for meetings. Easy navigating Webex features like screen sharing, polling, and Q&A. Testing of camera, microphone, and internet connections and making sure they are working. … Incentivized Helpful? Ben Chu Director of Finance in Finance and Accounting at Fionic (Financial Services, 11-50 employees) Chose Webex Meetings Easy to use and setup when installed. Incentivized Helpful? Cheryl DSouza Social Media Designer in Corporate at DSouza DSigns (Design, 1-10 employees) Chose Webex Meetings I think they are easily able to be compared to all of the competitors because they are pretty much the same and probably just on the same level as the other ones. I just think it's not as commonly used as the other ones. Incentivized Helpful? Ali Arefazad, MBA Business Consultant in Marketing at Kora Renovation (Construction, 11-50 employees) Chose Webex Meetings Webes is easier to use. All people inside and outside the company that used it were happy and shared their positive feedback. It needs less space on computers and doesn't make the computer slow. Customer service were outstanding and the whole experience was pleasant and … Incentivized Helpful? Verified User Chose Webex Meetings We have to account for the solutions that other organizations we collaborate with use. Webex Meeting is designed to integrate with these solutions completely painlessly and does it well. Having to address the technical issues that arise for our users during collaboration, I … Incentivized Helpful? Verified User Chose Webex Meetings Selecting Webex was mainly because our external stakeholders were using it and not the other tools which we had for internal collaboration. To be honest, there isn't much to separate Webex from other tools for the simple reason that all of these tools have similar … Incentivized Helpful? Verified User Chose Webex Meetings Webex is more reliable and use friendly Incentivized Helpful? Mary Reindeau Account Director I – Specialized Sales in Sales at Lumen (Wireless, 5001-10,000 employees) Chose Webex Meetings Better Quality Easier to use Companies don't need to purchase MSFT 365 to use. Incentivized Helpful? Remon Adel Senior Network Engineer in Information Technology at SmartNetServ (Information Technology & Services, 11-50 employees) Chose Webex Meetings Webex Meetings is very stable, audio and video have better quality and it has screen sharing. many endpoint devices are able to join meetings in an easy and professional way. Mobile applications and desktop applications do not consume more resources of PC as others. Users are … Incentivized Helpful? Grant Tomey Emergency Services Supervisor in Professional Services at Piedmont Community Services Board (Mental Health Care, 201-500 employees) Chose Webex Meetings Webex gives both Zoom and Microsoft Teams a good run for their money. Webex seems to better accommodate a large number of participants and thus why we use the software for our larger meetings. Incentivized Helpful? Verified User Chose Webex Meetings Zoom is the ubiquitous and leading consumer/enterprise choice. So some work to be done there. OBS was excellent for webcasting purposes, but not a choice I would make for my business. Incentivized Helpful? Andru Barreto Banking Ops Specialist I in Finance and Accounting at Paylocity (Banking, 5001-10,000 employees) Chose Webex Meetings Webex Meetings are way ahead of the other software I've used when it comes to being user-friendly and convenient. Other software applications I have used often break down, don't offer as many useful features or lack a proper network structure to support widespread use on a … Incentivized Helpful? Naqshauliza Devi Kurnia Freelance in Engineering at Pekerja Lepas (Computer Software, 1-10 employees) Chose Webex Meetings I chose Webex Meeting because it has more complete features. The quality of the video that is served is of HD (High Definition) standard. So, the video is not blurry. In addition, you can customize the layout of the video, making it easier to convey information. the capacity … Incentivized Helpful? Verified User Chose Webex Meetings Webex Meetings particularly works well in slower network settings when compared to other apps. We were able to communicate effectively with the help of automatic captions. Their app is more fluid than their competitors. Their hassle-free experience when setting up meetings is … Incentivized Helpful? Verified User Chose Webex Meetings WebEx is best application for mac device for meeting and appointments.quality of WebEx is mac device. Latency is very low and WebEx is really faster than other meeting application Incentivized Helpful? Verified User Chose Webex Meetings Webex Meetings is our main tool for collaboration, but as a consultant of a professional service department, I consult my customers for all UCC products which are available. Incentivized Helpful? Alejandro Marin Ingeniero de redes Cisco at Instituto Federal de Telecomunicaciones (Telecommunications, 1001-5000 employees) Chose Webex Meetings Something negative in my opinion is the video and image quality that Zoom maintains is of low quality, in addition to organizing a meeting you must be sure if the chat will be used otherwise it will not be possible to activate it once the meeting has started. Incentivized Helpful? Dan Querry Tech Director at Perry County School District (Education Management, 201-500 employees) Chose Webex Meetings It is lacking some features that Google Meet and Zoom have now. When covid first hit they were all about the same, but since then, Webex has dropped the ball. Webex only has 200 meeting participants whereas Zoom has 1000. Webex is lacking a touch-up appearance filter. They also … Incentivized Helpful? Verified User Chose Webex Meetings It depends on the companies and situation. I can use all of them, they're almost all the same... Webex seems a little bit old-style to me anyway. Incentivized Helpful? Francisco Flores Gamero Network Administrator in Information Technology at Omnisport, S.A. de C.V. (Retail, 1001-5000 employees) Chose Webex Meetings Webex is a very complete tool, it does not consume resources on laptops, and communication is very fluid. Platform stability is very good, fault-tolerant, and does not require a lot of bandwidth to work. You can record the sessions and you can invite many participants. The tool … Incentivized Helpful? Verified User Chose Webex Meetings I was using Zoom for a long time, but after their recent data breach, I was looking for other options. I found Webex Meetings and I have to say it is the best conference calling service out there! It's so simple to use and the sound quality is better than others. The customer … Incentivized Helpful? Verified User Chose Webex Meetings Webex definitely stacks up against the competition with a little bit of a faster interface and a bit more of a nicer Meeting style and meeting window. Webex is also universally accepted especially with big banks So you have less to worry about when it comes to knowing if they … Incentivized Helpful?	Zoom Verified User Chose Zoom Workplace I think that Zoom Workplace is one of the top two options. Microsoft Teams and Webex Meetings have more issues and glitches than Zoom Workplace. However, I think that Google Meet is a far superior product for our company. I often run into issues with Zoom Workplace not wanting … Incentivized Helpful? Verified User Chose Zoom Workplace We found Zoom as an audio video meeting service / application to be as good or comparable to Webex Meetings. Both have their share of pros and cons. Zoom and Webex were our preferred apps over Microsoft Teams and Slack for a variety of reasons. But in the end, we do not use Micr… Incentivized Helpful? Verified User Chose Zoom Workplace Zoom is cheaper and easy to use than other tools. Incentivized Helpful? Chad Wiggins IT Security Manager in Information Technology at National Cooperative Bank (Financial Services, 201-500 employees) Chose Zoom Workplace I believe it is a great contender for a video and audio calling platform. We selected it due to the need for a more flexible option over using Microsoft Teams. It is difficult to join a Teams call if you do not already have a Microsoft account setup, whereas with Zoom Workplace … Incentivized Helpful? Verified User Chose Zoom Workplace I think Zoom Workplace is about equivalent to the Webex suite. However, Microsoft has the edge due to the breadth of capabilities packaged with Microsoft 365/Entra. Incentivized Helpful? Verified User Chose Zoom Workplace We have had Zoom since before the big C. it has always been very user friendly and quite easy to use and train. It has many of the same features as other apps, though we may not use them all. they are all present it seems. Incentivized Helpful? Bobby Apodaca Manager at IronOrbit (Information Technology & Services, 51-200 employees) Chose Zoom Workplace Zoom is a much more user-friendly product than others we have used in the past. The user experience with Zoom was much better than our previous screen sharing, audio conferencing, and video conferencing products. Zoom is a very common tool that is also used by many of our … Incentivized Helpful? Joel Amaya Help Desk Technician in Information Technology at BYU-Pathway Worldwide (E-Learning, 1001-5000 employees) Chose Zoom Workplace Zoom has a very friendly UI that allows any kind of people to easily use the application, it has a light design but with all the necessary features without overflooding the options. Zoom has great stability and great performance among other counterparts making this a very … Incentivized Helpful? Muhammad Hossain Sales Manager in Information Technology at Chain One Ltd (Business Supplies & Equipment, 51-200 employees) Chose Zoom Workplace Compared to its competitors, Zoom is more cost-effective, as well as simpler to install and use. It's also more reliable, as Google Meet's call quality has been poor for meetings larger than one-on-one. Even Microsoft Teams has a Zoom plug-in for teams to use. I chose Zoom, so … Incentivized Helpful? Alban Kaperi IT Specialist in Information Technology at National Agency of Information Society/Agjencia Kombëtare e Shoqërisë së Informacionit (Information Technology & Services, 201-500 employees) Chose Zoom Workplace Zoom is a high-performing video conferencing app [that] is a good option for conferencing meetings. It has all the options that a normal user needs from such an application. But here are some pros that other software offer which Zoom lacks:1. Skype for example has a web client … Incentivized Helpful? Aurpa Fiza Mapple Ltd in Customer Service at App developer (Computer Software, 11-50 employees) Chose Zoom Workplace I used to use Skype before Zoom. Zoom's robust and quality features are not available in Skype. Zoom is a video conferencing solution that maintains advanced online collaboration features while improving video quality. It has made it possible for me to continue my work as a … Incentivized Helpful? Verified User Chose Zoom Workplace We used Zoom to tailor to our customer base as it was more widely used and commonly referred to by our "average" non-technological clients. We also have been using, and still are, Webex for our internal meetings as well as all of our enterprise level customer presentations. We … Incentivized Helpful? Ibrahim vp Blogger in Product Management at Self-employed (Health, Wellness and Fitness, 1-10 employees) Chose Zoom Workplace Zoom and Teams both support online meetings, chats, calls, screen sharing, and file sharing, among other capabilities. The main distinction between the two is Microsoft's integration of Teams with its Office 365 suite. Zoom's ability to display up to 49 individuals on one … Incentivized Helpful? Tony Albers UNIX Systems Architect in Information Technology at Royal Danish Library (Libraries, 501-1000 employees) Chose Zoom Workplace Skype is Windows only, so it's completely unusable for us. It's got poor audio and video quality too. Microsoft Teams, at least on Linux, is incredibly slow. I once timed it--it took 45 seconds from hitting enter in the browser location bar until the Teams channels were usable. … Incentivized Helpful? Arsalan Nasir CIO (Chief Information Officer) in Information Technology at CGH (Health, Wellness and Fitness, 501-1000 employees) Chose Zoom Workplace We devised our specifications and evaluated the following products and Zoom has most of the features that we required for our business. The most prominent and frequently used features among our organization is breakout rooms. This minimizes the urgency to buy multiple licenses … Incentivized Helpful? Verified User Chose Zoom Workplace Zoom has more features than Webex. I was not involved in the decision-making process to choose Zoom over Webex so I can't say why we selected Zoom. Incentivized Helpful? Verified User Chose Zoom Workplace The cost was just right for Zoom. Webex cost way too much and same with ON24. Teams just couldn't do webinars and external customers had trouble using it. Zoom seemed easier for the customer. Incentivized Helpful? Verified User Chose Zoom Workplace I think that Zoom and Webex are by far the two strongest in this industry and the features are similar. I think the capabilities are far superior to what you find with GoToMeeting and Blackboard Collaborate. I chose Zoom over the others for this specific group of users … Incentivized Helpful? Verified User Chose Zoom Workplace Zoom provided cost savings, so SJSU switched from Webex to Zoom. Incentivized Helpful? Verified User Chose Zoom Workplace Zoom has a much better and more intuitive UI. Incentivized Helpful? Brayan Alvarado IT Engineer in Information Technology at Rubrik, Inc. (Computer Software, 1001-5000 employees) Chose Zoom Workplace We used both for a while simply because there are big banks who still use only Webex but other than that reason Zoom was an easy choice because of how user-friendly their product is. Incentivized Helpful? Matthew J. Archer, CTS (LION) Unified Communications Systems Engineer II in Information Technology at F5 Networks (Information Technology and Services, 5001-10,000 employees) Chose Zoom Workplace 10000 times better! Incentivized Helpful? Doug Blankenship Manager, Unified Communications in Information Technology at Moffitt Cancer Center (Hospital & Health Care, 5001-10,000 employees) Chose Zoom Workplace We were formerly a Skype shop which worked great for internal IM and phone, yet, when we attempted to share content outside the organization the ability to do so never worked. We then turned our attention to Cisco WebEx which provided the collaboration externally but was … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Webex Meetings

Zoom Workplace

Comparison of Performance & Compatibility of Online Events Software features of Webex Meetings and Zoom Workplace
Feature	Webex Meetings 8.3 790 Ratings	Zoom Workplace 8.4 932 Ratings
High quality audio	8.5784 Ratings	8.7926 Ratings
High quality video	8.5777 Ratings	8.7924 Ratings
Low bandwidth requirements	7.8747 Ratings	00 Ratings
Mobile support	8.2712 Ratings	00 Ratings

Comparison of Screen Sharing features of Webex Meetings and Zoom Workplace
Feature	Webex Meetings 8.3 779 Ratings	Zoom Workplace 8.6 931 Ratings
Desktop sharing	8.5777 Ratings	9.1930 Ratings
Whiteboards	8.1677 Ratings	00 Ratings

Comparison of Online Meetings / Events features of Webex Meetings and Zoom Workplace
Feature	Webex Meetings 8.1 788 Ratings	Zoom Workplace 8.6 936 Ratings
Calendar integration	8.3746 Ratings	8.3850 Ratings
Meeting initiation	8.4774 Ratings	9.5910 Ratings
Integrates with social media	7.4320 Ratings	00 Ratings
Record meetings / events	8.5737 Ratings	9.4885 Ratings
Slideshows	8.0668 Ratings	00 Ratings

Comparison of Online Events Collaboration features of Webex Meetings and Zoom Workplace
Feature	Webex Meetings 8.4 747 Ratings	Zoom Workplace 8.2 807 Ratings
Live chat	8.6725 Ratings	8.4789 Ratings
Audience polling	8.5646 Ratings	00 Ratings
Q&A	8.2651 Ratings	00 Ratings

Comparison of Online Events Security features of Webex Meetings and Zoom Workplace
Feature	Webex Meetings 8.5 739 Ratings	Zoom Workplace 9.1 792 Ratings
User authentication	8.2691 Ratings	9.1695 Ratings
Participant roles & permissions	8.4721 Ratings	9.2759 Ratings
Confidential attendee list	8.8431 Ratings	00 Ratings

Comparison of Cloud PBX features of Webex Meetings and Zoom Workplace
Feature	Webex Meetings - Ratings	Zoom Workplace 8.7 179 Ratings
Hosted PBX	00 Ratings	8.082 Ratings
Multi-level Interactive Voice Response (IVR)	00 Ratings	8.9104 Ratings
Directory of employee names	00 Ratings	9.0165 Ratings

Comparison of Call Management features of Webex Meetings and Zoom Workplace
Feature	Webex Meetings - Ratings	Zoom Workplace 8.8 199 Ratings
Answering rules	00 Ratings	8.4150 Ratings
Call recording	00 Ratings	9.1180 Ratings
Call park	00 Ratings	9.0114 Ratings
Call screening	00 Ratings	8.8125 Ratings
Message alerts	00 Ratings	9.1158 Ratings
Business SMS/External Messaging	00 Ratings	9.0104 Ratings
Voicemail Transcription	00 Ratings	8.3146 Ratings

Comparison of Mobile apps features of Webex Meetings and Zoom Workplace
Feature	Webex Meetings - Ratings	Zoom Workplace 9.2 223 Ratings
Mobile app for iOS	00 Ratings	9.3198 Ratings
Mobile app for Android	00 Ratings	9.1138 Ratings

Comparison of Unified Communications Platform and Collaboration features of Webex Meetings and Zoom Workplace
Feature	Webex Meetings - Ratings	Zoom Workplace 9.0 186 Ratings
Centralized communications management	00 Ratings	8.8148 Ratings
Team messaging	00 Ratings	9.2156 Ratings
Team document sharing	00 Ratings	9.2136 Ratings
Call and meeting analytics	00 Ratings	8.9154 Ratings

User Ratings
	Webex Meetings	Zoom Workplace
Likelihood to Recommend	8.4 (802 ratings)	9.0 (984 ratings)
Likelihood to Renew	5.9 (48 ratings)	4.4 (21 ratings)
Usability	7.8 (106 ratings)	5.6 (41 ratings)
Availability	9.0 (447 ratings)	9.1 (2 ratings)
Performance	10.0 (422 ratings)	9.1 (2 ratings)
Support Rating	10.0 (109 ratings)	1.6 (42 ratings)
In-Person Training	8.2 (3 ratings)	9.1 (1 ratings)
Online Training	5.5 (3 ratings)	- (0 ratings)
Implementation Rating	9.8 (16 ratings)	2.6 (9 ratings)
Configurability	10.0 (8 ratings)	9.1 (2 ratings)
Contract Terms and Pricing Model	7.3 (10 ratings)	8.0 (13 ratings)
Ease of integration	10.0 (6 ratings)	7.3 (2 ratings)
Product Scalability	10.0 (418 ratings)	9.1 (2 ratings)
Professional Services	8.9 (9 ratings)	9.2 (8 ratings)
Vendor post-sale	10.0 (8 ratings)	9.1 (2 ratings)
Vendor pre-sale	10.0 (9 ratings)	7.3 (2 ratings)

Webex Meetings vs. Zoom Workplace

Webex Meetings

Zoom Workplace

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