[24]7 Assist

[24]7 Assist call center agent to best serve customers across digital and voice engagements. Assist includes three options:

• Digital Assist
• Assist Widget for CRM
• Active Share

Digital Assist is a unified, AI-powered agent console for messaging apps and chat interactions. Assist Widget for CRM provides native and custom connectors to embed Digital Assist into your customer relationship management (CRM) and enterprise systems for a holistic view of customers. Active Share simplifies complex voice calls by enabling voice agents to push visually rich digital content to callers' mobile devices.