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Aloware Reviews & Insights

Score8 out of 10

4 Reviews and Ratings

Community insights

TrustRadius Insights for Aloware are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Convenience and Functionality: Users appreciate the convenience and functionality of Aloware's features such as the Activity Dashboard, Live Chat, Real-Time Reporting, and Analytics. The intuitive nature of Aloware's user interface is highly praised by users, and the reports section is seen as a valuable tool for monitoring phone usage. Some users also find it convenient to access their phone through a web browser page.

Integration with HubSpot: Integration with HubSpot is highly valued by users, allowing them to work within one platform instead of multiple pages. Aloware's compatibility with Mac and its integration with HubSpot are appreciated by users. The seamless integration with Guesty and Slack is highlighted as a key feature by users.

Powerful Power Dialer: The PowerDialer feature is considered powerful and has significantly increased the number of calls made by users. Users praise the ability to enroll sequences and use the power dialer to reach more people faster.

Aloware Reviews

1 Review

User Friendly Aloware

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We are an independent insurance agency and we use it as a way to communicate with our current and prospective clients. Thru Aloware, we're able to make outgoing calls, receive incoming calls, receive and check voicemails as well as send/receive texts.

Pros

  • Incoming Calls
  • Voicemails
  • Text Messages

Cons

  • Reading text messages directly on the site are sometimes difficult
  • The transcribe on voicemails is off sometimes

Likelihood to Recommend

Having worked in insurance from a work from home standpoint for a while, Aloware is definitely one of the better softwares for use in incoming/outgoing calls. The site is very user friendly and really well managed. The park feature is very convenient as well. The site doesn't feel clunky are have too much information (info overload) like other softwares out there.