#1 most frequent
United States of America
71.8%61 installations of 85
What is AppleCare for Enterprise?
AppleCare for Enterprise includes priority onsite service and 24/7 support help keep end users up and running, offering coverage for every Mac, Apple Studio Display, iPhone, and iPad. AppleCare for Enterprise includes flexible service options, priority onsite services, and as fast as next-business-day device repair or replacement.
Categories & Use Cases
Who Buys & Uses AppleCare for Enterprise
#2 most frequent
Canada
4.7%4 installations of 85
#3 most frequent
France
4.7%4 installations of 85
AppleCare for Enterprise - a solid option for Apple Support
Use Cases and Deployment Scope
We use AppleCare for Enterprise to suppliment our repair offerings. As a school, we see damaged devices almost on a daily basis. AppleCare for Enterprise allows us to book a technician to come onsite as early as the next business day. This means that our students Get their devices back sooner.
Pros
- Speed of service
- Ease of booking
- Knowledge of support
Cons
- Phone support
- Part delays
- No reason repairs
Return on Investment
- Positive - repair turn around.
- Positive - repair booking process is quick.
- Negative - part delays.
Other Software Used
Microsoft 365, mmhmm