What is Avaya Enterprise Cloud?
Avaya Enterprise Cloud is a dedicated cloud communication and collaboration solution designed to enable enterprises and organizations around the world to create effortless and complete customer or constituent and employee experiences. It offers comprehensive contact center capabilities for a high-capacity, robust contact center and an extensive set of unified communications functions for the modern way of work, such as video meetings, conferencing, calling, messaging, mobility, and workstream collaboration.
Categories & Use Cases
Technical Details
| Mobile Application | No |
|---|---|
| Supported Countries | Global |
| Supported Languages | Multiple Languages available |
FAQs
What is Avaya Enterprise Cloud?
Avaya Enterprise Cloud (replacing the former ReadyNow on OneCloud) is a secure, dedicated cloud solution for Avaya's enterprise level customers. The solution is presented as a fully compliant and protected private cloud with end-to-end security and built-in recovery measures, that are designed for scale. It is used to support cloud-based telephony and call control, voicemail and instant messaging, team engagement and conferencing, and mobility features and emergency calling.
What are Avaya Enterprise Cloud's top competitors?
Genesys Multicloud CX (discontinued), Cisco Unified Communications Manager (Call Manager), and NiCE CXone Mpower are common alternatives for Avaya Enterprise Cloud.
Who uses Avaya Enterprise Cloud?
The most common users of Avaya Enterprise Cloud are from Enterprise.