Role-based user permissions
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration
Cat avg: 7.9
Top Performing Features
Online donation options
Online avenues for donation are available, including landing pages, forms, donation buttons, etc.
Cat avg: 7.3
Integrations
The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.
Cat avg: 7.2
Reporting and data visualization
Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.
Cat avg: 6.9
Worst Performing Features
Social listening
The software can track constituents’ mentions of the organization on social media platforms.
Cat avg: 5.3
Volunteer shift management
The software allows volunteers to sign up and check in for event shifts.
Cat avg: 5.7
Text and phone donations
Constituents can donate via text or phone call.
Cat avg: 5.9
Blackbaud Raiser's Edge NXT Features from Reviews
Communications and Marketing
Constituent engagement and marketing features
6.1-7%
Constituent engagement and marketing
Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.
Category average: 6.9
Social listening
The software can track constituents’ mentions of the organization on social media platforms.
Category average: 5.3
Digital advocacy enablement
Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.
Category average: 6.5
Reporting and Analytics
Reporting and analytics about constituents and donations
7.2+6%
Reporting and data visualization
Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.
Category average: 6.9
Wealth screening
The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.
Category average: 6.6
Fundraising and Events
The ability to accept and process donations and manage events
6.5+1%
Online donation options
Online avenues for donation are available, including landing pages, forms, donation buttons, etc.
Category average: 7.3
Event registration and ticketing
Track ticket purchases for events and connect them to constituent profiles
Category average: 6.8
Text and phone donations
Constituents can donate via text or phone call.
Category average: 5.9
Volunteer shift management
The software allows volunteers to sign up and check in for event shifts.
Category average: 5.7
Mobile event check-in
Attendees and volunteers can be checked in at events with a mobile device.
Category average: 6.4
Security and Platform
Features related to security and general platform usage and implementation
7.3+2%
Role-based user permissions
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration
Category average: 7.9
Mobile access
Users can access the CRM via an app from a mobile phone or tablet.
Category average: 6.4
Integrations
The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.
Category average: 7.2
Blackbaud Raiser's Edge NXT Features from the Vendor
Additional Features
Vendor-contributedDonor Information Management
Reporting and Dashboards
Open, Cloud Platform
Data Health Services
Simple Email Marketing
Donations, Pledges, and Payments
Recurring Gifts
Wealth Analytics
Crowd-Fundraising Tools