What is BSI Customer Suite?
The BSI Customer Suite includes modules designed to help marketing and sales professionals understand and impress their customers. Modules include:
bsi.cx: For marketing, sales, and service, software to help find, win, retain, and understand customers. Users can design, execute and optimize customer journeys. Everything is cross-departmental, individualized for every customer, in real time, across all touchpoints, and fully automated – for extraordinary and emotional experiences.
bsi:crm: Provides a 360° view of customers – at any time, from any department, and at every touchpoint. Offers a modular design, configurability, and open technology. The vendor states customers enjoy its flexibility.
bsi.ai: Provides machine learning workflows to help make customer engagement hyper-personalized with intelligent data analysis, customer clustering, and recommendations for marketing, sales, and service.
bsi:cdp: Helps get a holistic view of leads and customers, dismantle data silos, and collect and centralize data from different systems to lay the foundation for personalized omnichannel campaigns.
bsi.cx: For marketing, sales, and service, software to help find, win, retain, and understand customers. Users can design, execute and optimize customer journeys. Everything is cross-departmental, individualized for every customer, in real time, across all touchpoints, and fully automated – for extraordinary and emotional experiences.
bsi:crm: Provides a 360° view of customers – at any time, from any department, and at every touchpoint. Offers a modular design, configurability, and open technology. The vendor states customers enjoy its flexibility.
bsi.ai: Provides machine learning workflows to help make customer engagement hyper-personalized with intelligent data analysis, customer clustering, and recommendations for marketing, sales, and service.
bsi:cdp: Helps get a holistic view of leads and customers, dismantle data silos, and collect and centralize data from different systems to lay the foundation for personalized omnichannel campaigns.
Categories & Use Cases
Screenshots
1 / 3
Screenshot of Dashboard
Technical Details
| Mobile Application | No |
|---|
FAQs
What is BSI Customer Suite?
The BSI Customer Suite, from BSI headquartered in Baden, includes integrated solutions for Customer Relationship Management (CRM), Customer Experience (CX), Data Management (CDP), Customer Insights and Artificial Intelligence (AI). BSI aims to help companies delight their customers in real time along the entire customer journey. Thus, marketing, sales, and service teams have everything they need for cross-channel, automated, and personalized customer communication. For the retail, banking and insurance industries, BSI provides specially designed solutions based industry expertise. Established in 1996, BSI has eight locations in Germany and Switzerland. The company is organized as a network without hierarchies, an organizational structure for which it boasts having won several employer awards.
What are BSI Customer Suite's top competitors?
Salesforce Sales Cloud, Pipedrive, and HubSpot Sales Hub are common alternatives for BSI Customer Suite.