Channel Online Review
Pros
- Detailed product information
- Product reviews
- Supplier Relationships
Cons
- Sales Reporting Features
- Product Documentation and Training
- Customer Relationship Management
- Account Management
- Supplier Integration
- New Release Information
- Search Engine Indexing
- Custom Solutions
Return on Investment
- It handles most business functions so the value is definitely there.
- Account Management is really inconvenient and will cost you hours of pay if you're in a business with a relatively medium-high employee turnover.
- It won't easily integrate at all with your website.
- Lead Management is pretty much non existent.
- Quotes and orders are fairly easy to manage so employee efficiency could rise.
- Training and readily available documentation on ChannelOnline is weak. This is especially true for new features.
