TrustRadius: an HG Insights company

Chat Breezes

Score10 out of 10

2 Reviews and Ratings

What is Chat Breezes?

Streamlines social media conversations in a single, unified inbox.

Main Features:
  • Smart Inbox: Manages all social media DMs, comments, posts, reposts, and mentions in a unified social inbox.
  • Message Thread: Shows chat history in a thread to keep conversations organized and easy to track.
  • Auto Tagging: Labels incoming messages automatically by selected keywords to categorize and prioritize.
  • Search all messages: Quick search to find a particular conversation, saving time.
  • Quick Responses: Canned & quick replies instead of writing the same sentence repeatedly.
  • Reporting: Detailed engagement performance analytics in a customized date range.

Media

main user page

A wonderful social media management tool

Use Cases and Deployment Scope

Recently I've been struggling to manage with my social media messages across different platforms. Chat Breezes helped me a lot to respond to my customers quickly and efficiently. With this software, I'm able to manage all messages in one place and never miss a message again. One of my favorite things is I can keep track of everything that goes on in social media by using just one tool

Pros

  • manage all messages in one place
  • help to keep track of everything that goes on in social media
  • respond to my customers quickly and efficiently

Cons

  • I do not have any suggestions for improvement at the moment

Return on Investment

  • I never missed a message in my social media
  • I can respond to my clients efficiently and save my time
  • I could manage more social media accounts

Usability