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CloudContactAI

Score10 out of 10

2 Reviews and Ratings

What is CloudContactAI?

AllCode aims to make it easy, fast and affordable to send SMS, Email, and Voice marketing campaigns, with CloudContactAI. Users can engage in 1-on-1 conversations with customers, and have two way conversations with customers in real-time.

Media

Ability to support multiple clients, franchises or affiliates.  Data within each client is siloed.
Easy provisioning of a phone number within a client. Phone numbers are assigned by area code
Intuitive SMS inbox with real-time bidirectional communication
Sophisticated SMS Campaign management with the ability to send campaigns immediately or schedule.
Contact Management that enables you to view all SMS, Voice calls, and Emails

1 / 5

CloudContactAI makes communicating simpler

Pros

  • Facilitate email campaigns
  • Facilitate voice campaigns
  • Facilitate SMS campaigns

Cons

  • Can improve the voice calling functionality
  • Can make the user interface a little easier
  • Can improve the billing section

Return on Investment

  • Helped improve customer relationships
  • Helped drive more sales
  • Helped provide better support for our customers

Alternatives Considered

ManyChat, SimpleTexting, Twilio SendGrid Marketing Campaigns, Google Hangouts (Classic) and Twilio SendGrid Email API

Usability

Other Software Used

Slack, Buffer, Medium

CloudContactAI Review

Pros

  • Contact Lists
  • Opt-in forms
  • Segmentation

Cons

  • The app itself is intuitive, has clear navigation, and offers many help touchpoints. I don't think there is any need of improvement at this time.

Return on Investment

  • Bounce rate decreased by 30%
  • Opening rate improved by 10%