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Communique Conferencing

Score9 out of 10

11 Reviews and Ratings

What is Communique Conferencing?

Communique Conferencing's virtual & hybrid event platform functions as a traditional off-line trade show in order to translate exhibit halls, booths, presentations and networking into a customizable, and engaging, 3D virtual environment.
    • Attendee Engagement — Include ways to communicate and engage with the attendees such as custom email communications, live day push notifications, and text and video chat technology for attendee-to-host and attendee-to-attendee interaction. Gamification elements can be included such as the ability to create avatars or participate in event challenges or games and dynamic session Q&A, surveys and polls to take the engagement activities to the next level. Finally, entertainment surprises can be integrated such as a photo booth, social media wall, wellness room, etc.
    • Environment Design and Dynamic Content Delivery — The ability to create a custom-branded experience helps create a unique event to wow attendees. This includes more than simply the ability to change the color palette and swap out the logos. Content can be delivered across various channels, including delivery via live stream, prerecorded or a combination of both. Tracks can be curated or fully personalized, supported by role-based access or AI-driven (think Netflix) recommendations. Finally, the solution offers features that support a global audience like language translation, live interpretation, and closed captions.
    • Event Logistics — Managing a virtual event has many different operational elements that our platforms help seamlessly execute. Registration collection, email confirmations and payment processing. Also, managing the creation of the event agenda, organizing booths, and facilitating session creation and delivery and one-to-one meeting scheduling.
    • Reporting: Proving the ROI on virtual events is a mission-critical priority for most clients. The platforms supply real-time, reporting that includes every detail of the event from registration and session attendance to content consumption trends and booth traffic analysis.

Categories & Use Cases

Media

Welcome lobby with video greeter
Exhibit hall
Booth
Theater with tracks
Highly engaging Webinars including: slides, video, Q&A, polls, survey, links to resources, and speaker bios.
Networking lounge

1 / 6

Top Performing Features

  • Branding options

    Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

    Category average: 8.7

  • Registration, RSVP, and ticketing

    Attendees can register, RSVP, and/or purchase tickets for the event in advance

    Category average: 8.1

  • Email marketing

    Personalized email marketing to registered attendees, either within the software or through integrations

    Category average: 8.7

Areas for Improvement

  • Virtual booths

    Sponsors can set up customizable virtual booths that attendees can visit

    Category average: 8.4

  • Networking

    Video and text chats specifically for attendee networking are available

    Category average: 8.4

  • Event analytics

    Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events

    Category average: 8.6

It's not just the functionality and technology, its the team support that keeps us coming back

Use Cases and Deployment Scope

We use Communique's virtual event platform to host events for various clients throughout the year. These include both virtual only events and hybrid events. Communique's platform addresses the need for hosting events online with a lot of networking and engagement. Some of the events also include an exhibition hall with virtual booths.

Pros

  • Delivering a unique and elevated experience by using a platform with a unique look and feel.
  • The platform capsulizes everything and makes information easily accessible.
  • It's the team support that keeps us coming back. We have a dream team which is why our events go off so well without a hitch.

Cons

  • Would like to be able to display both the attendees name and company during Q&A

Most Important Features

  • Branding and customization (look and feel)
  • Attendee engagement features
  • Networking features
  • Reliability

Return on Investment

  • We always get positive feedback regarding the platform on our attendee surveys.
  • Their incredible support team saves us time and money. For example, there was a problem with a live stream at our last event. Although the problem was not on Communique's end, their experienced tech support team were able to provide insight that helped the on-site production company quickly isolate and resolve the issue.

Alternatives Considered

ON24 and Pathable

Highly Recommend Communique Conferencing for Virtual Events

Pros

  • Experienced and responsive project management team
  • High-quality technology
  • Tailored vs. cookie-cutter solutions

Cons

  • Nice to add personal agenda, which is on the roadmap this year

Return on Investment

  • Higher attendance - Extend the geographic reach of our events
  • Wow factor - Position our firm as leading edge
  • Thought leadership - The webinar component helps deliver engaging presentations
  • Analytics - Everything is tracked for amazing metrics

Alternatives Considered

vFairs

Usability