Hello CrowdStrike Falcon Complete Next-Gen MDR goodbye Cortex
Use Cases and Deployment Scope
Crowdstrike Falcon Complete Next-Gen MDR allows me to focus on daily IT business challenges while being less concerned about threats to my systems. I know the CrowdStrike Falcon Complete Next-Gen MDR team is monitoring my IT perimeters and end-points to l alert me of threats even before I am notified by my owns systems. Before CrowdStrike Falcon Complete Next-Gen MDR, I was getting alert fatigue from noise generated by Palo Alto's Cortex. We chose CrowdStrike Falcon Complete Next-Gen MDR to replace Cortex for endpoint malware management and I didn't need to retrain my team to use it.
Pros
- Proactive and comprehensive threat monitoring, mitigation and alerting
- 24/7 threat response and escalation
- Full incident response and support from start to finish
- Excellent documentation and auditing
Cons
- There are some integration gaps with other tools. I wish it worked better with LevelBlue AlienVault
- Playbooks can be less than intuitive
- Difficult to communicate with support at times, offshore support has difficulties understanding the request.
Return on Investment
- So much less risk of costly malware and breaches
- No training requirements for IT staff to manage the product, white glove service
- More team productivity, one less thing for my team to manage
Usability
Alternatives Considered
Palo Alto Networks Cortex XDR
Other Software Used
NinjaOne, LevelBlue USM Anywhere
