TrustRadius: an HG Insights company

Datto RMM

Score6.9 out of 10

46 Reviews and Ratings

Top Performing Features

-86%

Virtualization monitoring

Allows for monitoring of virtual applications and servers

Cat avg: 7.2

-87%

IT Asset Discovery

Discovery of hardware and software assets on the network

Cat avg: 7.5

-89%

Remote monitoring

Monitoring of network operational activities through the use of remote devices known as monitors or probes

Cat avg: 9

-88%

Network device monitoring

Monitor the real-time performance and health of devices on your network

Cat avg: 8.5

Worst Performing Features

-88%

Activity Monitoring

The product's ability to monitor the activity of individual users, devices, or other entities.

Cat avg: 8.1

-88%

Patch Management

Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.

Cat avg: 8.6

-88%

Policy-based automation

Policy-based management is an administrative approach used to simplify the system management by drafting rules to deal with common situations

Cat avg: 8.4

Datto RMM Features from Reviews

Application Performance Management

Application performance management software monitors software to ensure performance and availability

1-86%
  • Virtualization monitoring

    Allows for monitoring of virtual applications and servers

    Category average: 7.2

  • IT Asset Discovery

    Discovery of hardware and software assets on the network

    Category average: 7.5

Monitoring Tasks

Various types of monitoring

1-89%
  • Remote monitoring

    Monitoring of network operational activities through the use of remote devices known as monitors or probes

    Category average: 9

  • Network device monitoring

    Monitor the real-time performance and health of devices on your network

    Category average: 8.5

  • Activity Monitoring

    The product's ability to monitor the activity of individual users, devices, or other entities.

    Category average: 8.1

Management Tasks

Various tasks required to keep systems running smoothly

1-88%
  • Patch Management

    Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.

    Category average: 8.6

  • Policy-based automation

    Policy-based management is an administrative approach used to simplify the system management by drafting rules to deal with common situations

    Category average: 8.4

Remote Access

Remote access products allow users to operate devices through an internet connection.

1-85%
  • Attended device access

    The quality and reliability of connections to remote devices that are currently attended by an active user.

    Category average: 7.8

  • Unattended device access

    The quality and reliability of connections to unattended remote devices.

    Category average: 7.3

  • Mobile device access

    The quality and reliability of remote connections to end-user mobile devices.

    Category average: 4

  • Virtual device access

    The availability, quality, and reliability of remote connections to virtual machines and devices.

    Category average: 7.6

  • Multiple-display support

    The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.

    Category average: 4.5

  • Multiple concurrent sessions

    More than one user can access the same remote device at the same time.

    Category average: 6.8

Datto RMM Features from the Vendor

Additional Features

Vendor-contributed
  • 100% Cloud Based RMM Platform