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DDI System

Score5 out of 10

6 Reviews and Ratings

What is DDI System?

DDI System’s connected ERP technology and industry-specific functionality provide distributors with the ability to drive operational excellence, offering a distribution management system meets the needs of the wholesale distribution industry.

Top Performing Features

  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 7.7

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

    Category average: 7.5

  • Custom reports

    Users can create custom reports.

    Category average: 7.6

Areas for Improvement

  • API for custom integration

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 7.6

Meh

Use Cases and Deployment Scope

DDI's Inform is the ERP we use for everything we do. It connects inventory to purchasing to a/p to a/r and g/l. We use it for reporting as much as we can and we have varied our processes a little to accommodate the software.

Pros

  • quick reporting for pre-programmed reports
  • works well in the cloud
  • fast billing process
  • interconnected data is easy to access

Cons

  • support is slow
  • customized reports are limited
  • the search feature is quirky

Usability

Alternatives Considered

Blackbaud Church Management

DDI has been good for our growing company, but we have outgrown it. Limitations involved.

Pros

  • Calendar for the entire company to view
  • Customer search by account number
  • Sales order entry

Cons

  • Integration with other programs
  • CRM program

Return on Investment

  • Not sure, management would know.

Other Software Used

Nutshell CRM, BombBomb, monday.com, Adobe InDesign, Adobe Illustrator CC, Adobe Photoshop