One-Stop Solution if you are looking for Delivery Management tool!
Use Cases and Deployment Scope
We use Deliforce to track and monitor our delivery boys/couriers, it has given us great ease in terms of reporting, order management, task assigning, dispatching & dispatch management & other attractive and productive features. It is used to resolve our partners' deliveries and trackings in real time. It was excellent for users also.
Pros
- A complete control of accesses
- Distance tracking & Real time tracking is really impressive
- Customer portal feature is amazing as well & Compensation features helps alot in daily business
Cons
- Reporting feature should be enhanced
- Colours customization should have been available in dashboard
- I think some features had to be customized for daily business as well
Most Important Features
- Dashboard for overall performance
- Courier tracking and management
- Route and planning
Return on Investment
- It is cost and time effective indeed
- Enhanced our productivity & helping us in business growth
- Real time delivery tracking and parcel movement is one of the main features
Alternatives Considered
Onfleet and FirmRoom
Other Software Used
Salesforce CMS, Freshdesk Messaging (Formerly Freshchat), Helpjuice
