Deloitte commitment to customers
Use Cases and Deployment Scope
Our customer had multiple legacy applications as well as in the midst of evaluating possible solutions from large vendors. Deloitte assisted them with their financial business transformation.
Pros
- Recruitment of global resources.
- Focuses on all industries which is great.
- Employees are well trained on specific solutions.
- Large customer base.
Cons
- Understanding and listening to customer needs.
- Willingness to work alongside other vendors in large details.
- Software vendor relationship management.
- Investing in proven business processes.
Most Important Features
- Transparency.
- Reliability.
- Good communication.
- Teamwork.
- Knowledge on products and industry.
- Understanding sales process.
Return on Investment
- Reduction in cost - the adoption of business processes already used in the industry.
- The learning curve was relatively easy.
- Overall responsibility and commitment from Deloitte in any given project.
Alternatives Considered
Oracle Transportation Management Cloud and Advanced Cloud Financials
Other Software Used
Microsoft 365 Business Premium, Google Meet, Accenture Cloud Retail Execution and Trade Promotion Management, Oracle Process Cloud, Oracle Transportation Management Cloud, BluJay Global Trade Network (GTN), Microsoft Power BI