Deloitte commitment to customers
Rating: 6 out of 10
IncentivizedUse Cases and Deployment Scope
Our customer had multiple legacy applications as well as in the midst of evaluating possible solutions from large vendors. Deloitte assisted them with their financial business transformation.
Pros
- Recruitment of global resources.
- Focuses on all industries which is great.
- Employees are well trained on specific solutions.
- Large customer base.
Cons
- Understanding and listening to customer needs.
- Willingness to work alongside other vendors in large details.
- Software vendor relationship management.
- Investing in proven business processes.
Likelihood to Recommend
Customer engagements where the solution is 1 or 2 modules. Deloitte works well in small projects. In large projects, Deloitte does not cope well with working with other implementation partners. It would best great if they would invest in getting to know the key players (influential and non). Deloitte works across multiple industries which is a bonus.