Digital River

Digital River is used to simplify the complexities of international ecommerce sales. For brands, the software eliminates the risk and complexity of cross-border selling, enabling users to reach new customers around the world. For online shoppers, Digital River makes it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect.

Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. The software also enables shipping and returns through the platform's global logistics networks.

As merchant of record, Digital River is the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks.

Shoppers with queries about an online order should contact the brand’s customer service team.