eG is an excelent tool for technologies deep dive monitoring like Citrix, SAP, VMware, Oracle, Nutanix and 0365
Use Cases and Deployment Scope
We planned to use it for Citrix In-depth
Monitoring. We had lot of challenges with Citrix VDI monitoring and eG Enterprise has
great solution in Digital user experience monitoring. We were looking for Synthetic
transaction for both thin and Thick client and eG address the same.
Pros
- Deep visibility of user experience in VDI environments
- Synthetic monitoring of both web-based and VDI user transactions
- Visualize response-time break-up for websites/web applications and isolate the cause the slowness: is it in the client browser, server-side, network, or content download
Cons
- eG Enterprise supports only traditional Deployment Architecture on Desktop, Windows server and Linux server
- Could be Improve in Integration like accepting data from different monitoring tools and perform the data analytics like deduplication correlation etc…
- I am sure the product is excellent for Technologies monitoring like Citrix, SAP, VMware, Oracle, Nutanix and 0365, Competitive licensing can defiantly give edge
Most Important Features
- Monitoring of digital workspaces, virtual desktops, cloud desktops
- Deep visibility of user experience in VDI environments
- Enterprise Application monitoring like SAP ERP, Siebel CRM, Office 365, SharePoint, etc.
Return on Investment
- Deep dive monitoring of VDI environment has defiantly helped to maintain the reliable VDI service for Citrix and VMware Horizon and avoid lot of tickets in my ITSM
- Product is really good however I believe its bit expensive, eG should rethink on the license cost
Alternatives Considered
Nexthink
