eG Enterprise

Score9.1 out of 10

3 Reviews and Ratings

What is eG Enterprise?

eG Enterprise is a converged application and infrastructure monitoring solution that enables organizations to ensure peak performance of their business-critical applications and IT services. The vendor’s value proposition is that with eG Enterprise, users can monitor every layer and every tier of the IT infrastructure and connect performance insights across applications, user experience, business transactions, databases, servers, hypervisors, virtual desktops, storage and network devices, and cloud with service availability and business productivity.

eG Enterprise can be used for the following:

Automatically discover infrastructure dependencies and visualize the topology on a single pane of glass
Proactively detect and diagnose bottlenecks and performance deviations
Easily pinpoint the root cause with a patented virtualization-aware automated root cause diagnosis technology
Get actionable insights and expert recommendations for infrastructure optimization and right-sizing

According to the vendor key features and benefits include:

Real user monitoring and synthetic transaction monitoring
Application performance monitoring with code-level visibility and business transaction tracing
Deep virtualization monitoring for VMware, Hyper-V, XenServer, Nutanix, Red Hat, and more
Out-of-the-box and custom reports for historical analysis, capacity planning, and compliance

Categories & Use Cases

Media

Screenshot of Real User Monitoring Dashboard

Screenshot of Transaction Flow Map - Business Transaction Tracing

Screenshot of Built-in Application Monitoring Dashboards with Code-Level Visibility

Screenshot of Automated Infrastructure Dependency Mapping and Root Cause Diagnosis

Screenshot of Self-Learning Automatic Baseline Thresholds

Screenshot of Out-of-the-Box Reports for Historical Performance Analysis, Capacity Forecasting and Right-Sizing

Screenshot of Server Health Dashboard - Monitor Resource Utilization

Screenshot of eG Universal Management Pack for Microsoft SCOM (Citrix, VMware, Nutanix, Oracle, EMC, etc.)

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Screenshot of Real User Monitoring Dashboard

Virtualization monitoring
Allows for monitoring of virtual applications and servers
Category average: 8.5
Application monitoring
Application monitoring involves tracking response times and resource usage for applications, including highly-distributed applications
Category average: 8.6
Out-of-the box templates to monitor applications
Built-in templates for specific applications
Category average: 7.5

Server availability and performance monitoring
Ability to monitor server availability
Category average: 9.4
Predictive capabilities
Data mining of log and other performance data to understand predictors of slowdowns or outages
Category average: 7.6
Application performance management console
The management console is used to manage monitoring agents and et thresholds, etc.
Category average: 7.9

Verified User

Director in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

We planned to use it for Citrix In-depth Monitoring. We had lot of challenges with Citrix VDI monitoring and eG Enterprise has great solution in Digital user experience monitoring. We were looking for Synthetic transaction for both thin and Thick client and eG address the same.

Pros

Deep visibility of user experience in VDI environments
Synthetic monitoring of both web-based and VDI user transactions
Visualize response-time break-up for websites/web applications and isolate the cause the slowness: is it in the client browser, server-side, network, or content download

Cons

eG Enterprise supports only traditional Deployment Architecture on Desktop, Windows server and Linux server
Could be Improve in Integration like accepting data from different monitoring tools and perform the data analytics like deduplication correlation etc…
I am sure the product is excellent for Technologies monitoring like Citrix, SAP, VMware, Oracle, Nutanix and 0365, Competitive licensing can defiantly give edge

Most Important Features

Monitoring of digital workspaces, virtual desktops, cloud desktops
Deep visibility of user experience in VDI environments
Enterprise Application monitoring like SAP ERP, Siebel CRM, Office 365, SharePoint, etc.

Return on Investment

Deep dive monitoring of VDI environment has defiantly helped to maintain the reliable VDI service for Citrix and VMware Horizon and avoid lot of tickets in my ITSM
Product is really good however I believe its bit expensive, eG should rethink on the license cost

Alternatives Considered

Nexthink

Verified User

Engineer in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

Our department employed eG Enterprise to monitor VMware, AWS, our systems, servers, and applications. It competently keeps track of the performance of all IT applications. The platform provides us with automated visibility of apps, reports stagnated apps, and debugs them. eG Enterprise ensures the efficient running of our entire IT framework.

Pros

Provides extensive visibility beyond the performance of apps and the entire infrastructure.
The excellent diagnostic capacities allow us to drill down issues and find their root cause.
Good APM capabilities.

Cons

Compact dashboards.
Limited customization on dashboards.
Less expensive licensing.

Most Important Features

Deep diagnosis of issues.
Visibility of entire IT framework.
Simplified debugging.

Return on Investment

Rapid and smooth trouble shooting for continued workflow.
The single pane of glass allows easy identification of problems across the entire framework.

Other Software Used

Symantec Endpoint Security, Turbonomic, an IBM Company

SolarWinds Server & Application Monitor

Dynatrace Application Monitoring UNPUBLISHED

eG Enterprise