Epicor Grow

Score8 out of 10

41 Reviews and Ratings

Community insights

TrustRadius Insights for Epicor Grow are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Highly customizable: Users have praised Grow.com for its high level of customization, with multiple reviewers stating that they appreciate the ability to tailor business intelligence graphics to their specific needs. This feature allows users to create visuals that align perfectly with their unique data analysis requirements.

Intuitive user interface: Many users have highlighted the intuitive and user-friendly interface of Grow.com. Reviewers mention that even those with minimal experience in databases or SQL can easily navigate and use the software effectively. This user-friendly design ensures that users can quickly find features and perform tasks efficiently, saving them time and effort.

Responsive customer support: The promptness and helpfulness of Grow.com's customer support team are highly regarded by users. Multiple reviewers have mentioned how they appreciate the responsiveness and willingness of the support team to assist whenever issues arise or questions need clarification. Having reliable assistance ensures a positive user experience and minimizes disruptions to data analysis workflows.

Reviews

32 Reviews

Highly recommend Grow!

Rating: 8 out of 10

Incentivized

December 27, 2023

Use Cases and Deployment Scope

Grow is our main business intelligence tool, used for data analysis, analytics and dashboards. We use it to report on macro and micro business data points such as sales performance and marketing trends. It is also used to communicate out data and analytics to the company. Overall it is a great tool and I would highly recommend.

Pros

Provide easy to read and filter metrics
Easy to connect to CRMs and other tools
Quick adaption

Cons

Formatting dashboards can be annoying with trying to get all the metrics in one page view
Unable to move the order of reports when creating datasets
Limit on how much data you can put in

Likelihood to Recommend

Grow has been a huge plus to our organization and my work. It is very easy to create datasets and metrics from those datasets that are easily available and filterable by other users. As the first BI tool I have used and helped set up it has been so easy to learn and excel at, couldn’t imagine my work without it.

Haleigh Doherty

Demand Gen Ops Manager at Mentor Collective (51-200 employees)

Vetted Review

1 year of experience

Verified on LinkedIn

Intuitive and self-serve data software

Rating: 9 out of 10

Incentivized

May 18, 2021

Use Cases and Deployment Scope

Grow.com is a great product for our company, as it allows us to create powerful visualizations from our data in an intuitive software that is not too difficult to use despite its complexity. We use it to host our own dashboards as well as those of our clients and it works for us without creating too much complexity across all of these.

Pros

The support team is awesome.
There are plenty of training resources online to be able to learn the software.
You can integrate with other platforms that are out there to be able to funnel your data into it.

Cons

Filters could be improved.
The price is pretty high compared to other options out there.
SQL options could be more powerful as well.

Likelihood to Recommend

Grow.com is well suited if you have a lot of data or client data to manage. If you do not have tons of data, there are other options out there that are a bit more simple and easy to use and a better price.

Johnny Pelter

Client Relations Manager in Customer Service at GayTravel (11-50 employees)

Vetted Review

2 years of experience

Grow with Grow.com!

Rating: 8 out of 10

Incentivized

May 8, 2021

Use Cases and Deployment Scope

Grow.com is an excellent tool to assist companies in being able to aggregate and manage their data, as well as to develop new business strategies from this data. It helps our businesses be able to make informed decisions based off of data instead of gut decisions.

Pros

This tool is relative easy to customize.
The default tools for Grow.com are very useful.
Managing the team and users are easy.

Cons

First getting everyone up to speed on the software can be a bit difficult and take some time.
There are not as many resources online for this software than others.
There are certain analytics that are missing.

Likelihood to Recommend

Grow.com is well suited for most organizations because most do deal with data and analytics for making decisions. If you have a business that generates any sort of data, as most do, you should look into using this software depending on what you need to do with the data.

Greg Alder

Account Executive in Marketing at GayTravel (11-50 employees)

Vetted Review

2 years of experience

An excellent dashboard and tool

Rating: 8 out of 10

Incentivized

May 1, 2021

Use Cases and Deployment Scope

Grow.com is being used to manage our data and report on many different types of data. It helps our business make strategic decisions but spend less time aggregating and reporting on data so that we can be more productive. It helps us solve our business problems by driving decisions with data. It also helps us to visualize our data.

Pros

Visualize data.
Data migration.
Drag and drop.

Cons

Interface.
Learning curve.

Likelihood to Recommend

Grow.com is suitable if you have a lot of data and need to perform data migration and calculations, as well as data visualization.

Victor Pret

Sales Manager in Sales at GayTravel.com (11-50 employees)

Vetted Review

2 years of experience

Grow.com is awesome and the customer support is even better

Rating: 9 out of 10

Incentivized

April 30, 2021

Use Cases and Deployment Scope

Grow.com is a great tool that we use for data analysis and decision making. Almost our entire organization uses it to some extent, some just for entering the data, and others for making analysis. It helps us to manage our data and make better decisions and report.

Pros

easy to use
simple to navigate
brandable

Cons

finding settings
integrations
trial

Likelihood to Recommend

Definitely. well suited for larger organizations. Smaller organizations may not need this tool as much. It depends on where you store your data and what integrates with it as well.

Yosef Ing

Director of Social Media in Social Media at GayTravel (11-50 employees)

Vetted Review

2 years of experience

Grow.com is a great tool to help your business grow

Rating: 8 out of 10

Incentivized

April 26, 2021

Use Cases and Deployment Scope

Grow.com is being used by our organization to analyze data and make data driven decisions. Most of our entire organization uses it because we have different dashboards for each section of our team to analyze certain data that is within that part of the company. It solves the problem of aggregating data everything that we have in one place.

Pros

Easy to use.
Aggregates data.
Expandable features.

Cons

Integrations.
Autocomplete.
And SQL.

Likelihood to Recommend

It is well suited for any company who has a large amount of data that they want to be able to analyze in one place without a lot of effort. Grow.com makes it easy to integrate all of this data into one place that can be analyzed easily. If you have only a tiny bit of data to look at, or need tons of customization, it might make more sense to create your own platform.

Verified User

Executive in Marketing (51-200 employees)

Vetted Review

2 years of experience

Rolling out data visualization at scale via Grow

Rating: 9 out of 10

Incentivized

June 12, 2020

Use Cases and Deployment Scope

Grow is used by MarketScale for all data visualization requirements, specifically KPI dashboards. These are deployed for every department and business unit at MarketScale, in addition to having a dashboard for each of our clients. Grow allows us to easily build and maintain KPI dashboards from hundreds of data sources, while making it easy for less-technical users to build metrics.

Pros

Scalability.
White-labeled option.
Ease of use.

Cons

Increase integration count, instead of scaling back.
Better support on specific API issues.
Continue advancing full dashboard filtering/grouping abilities.

Likelihood to Recommend

Grow is an incredible tool for a business like us that requires hundreds of dashboards and thousands of users, each with specific and varying access requirements. Since we have ~150 client dashboards, each of those needs to be restricted with a 'View Only' permission for those specific client POCs. Similarly, we have ~50 internal dashboards that different employees/departments require access to, with varying levels of access.
Grow makes it incredibly easy to share a URL with our clients and have them easily access just their dashboard. Many other data visualization platforms have a per license payment structure, which just wouldn't work for us. With unlimited users from Grow, we are able to accomplish everything we need in terms of scalability.

Thomas (TC) Riley

Director, Analytics at MarketScale (51-200 employees)

Vetted Review

3 years of experience

View profile

A great BI tool for driving key business decisions

Rating: 8 out of 10

Incentivized

August 20, 2019

Use Cases and Deployment Scope

We use Grow across our entire organization. Initially, we used it mainly in Sales Ops, but have since extended its use across CS and Marketing as well. As a growing startup company, we need customizable reporting that gives us quick and accurate insights so we can pivot our approach to product development and how we sell the product.

Pros

Grow is very customizable, allowing us the build the BI graphics that really move our business
Grow has compelling visuals that help to digest information quickly
Grow has a great support team that has always been there when we need them

Cons

The navigation between different dashboards is not very clean and impairs the effectiveness of live presentations
The graphs and visuals are good, especially for small businesses, but it doesn't take it to the next level for us and really wow stakeholders
There is no preview option to understand how the dashboards will present on different devices making it difficult to anticipate sizing for presentations

Likelihood to Recommend

Grow is great for building reports, throwing them up on a screen for teams to view and track as they work and for small groups to analyze data for making short term business decisions. While the visuals in Grow are good, they fail to make the kind of impact that makes for great boardroom presentations. Fonts are not very customizable.

Mike Hilverda

Director of Customer Success in Customer Service at SalesRabbit (51-200 employees)

Vetted Review

2 years of experience

Great dashboarding tool, and great looking as well!

Rating: 9 out of 10

Incentivized

December 15, 2018

Use Cases and Deployment Scope

For companies looking for a fully featured business intelligence platform, I'd keep looking. However, when you know what you're getting—easy and quickly visualized data, primarily for marketing and sales, then Grow is really going to shine. It's simple, easy to use, easy to integrate, and looks pretty darn good. It's still relatively new, so there's some catching up to do, but it's really solid as a dashboard platform.

Pros

Visualizations are really solid. It's extremely well designed and laid out.
UX and UI is fantastic. Gives you exactly what you're looking for, and typically where you're looking for it.
Simple to integrate common platforms and pull data.

Cons

There are basic labeling issues with some of the graph types. Wish there was more customizability here, especially on complex graphs.
Could help more with analysis of data and trends, but that's going into full-fledged BI territory.
The functionality of being able to snapshot data isn't quite there.

Likelihood to Recommend

Grow is very well suited for data visualization and dashboards. It is very slick looking—we keep our common sales and marketing KPIs on an array of TVs, and it's pretty. I like how they call and receive data, keeps everything really up to date. If more statistics or in-depth analysis is needed, Grow really isn't the right tool. If you want to display KPI data simply and beautifully, it's a perfect tool.

Ian Nate

Digital Marketing Operations Manager in Marketing at SaltStack (51-200 employees)

Vetted Review

1 year of experience

View profile

Using Grow.com for marketing team

Rating: 7 out of 10

Incentivized

November 29, 2018

Use Cases and Deployment Scope

We use Grow.com as a way to combine analytics from various sources on easy-to-read dashboards.

Pros

Combine data sources such as Bronto click-through-rates with Google Analytics revenue.
Visualize data.
Offer many different connections/sources.

Cons

There are limits to what data can be shown, but that has more to do with the various APIs than Grow.
The pricing structure is less-than-ideal.
If a source/API disconnects for some reason, it's time consuming to get it to work.

Likelihood to Recommend

We use it as a way for different departments to show data to others (VPs etc) that is easier to digest than spreadsheets.

Thomas Soerenes

Marketing Communication Specialist in Marketing at Teeter (51-200 employees)

Vetted Review

1 year of experience

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