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Fiserv WC3 Client Portal

Score7 out of 10

1 Reviews and Ratings

What is Fiserv WC3 Client Portal?

WC3 Client Portal from Fiserv is an online production management tool and web-based client control center (or "WC3"), which enables the user to create document content, track production, check inventory and control special requests.

Categories & Use Cases

Fiserv Client Portal

Use Cases and Deployment Scope

To manage our PCF settings and how to assess and allow clients to onboard using the settings and their clients' needs, they allow us to pull dates from core data, we allow them to manage testing logos and titles in our testing environments, and we use them for card processing for debit and credit for our card management program.

Pros

  • Logo management
  • Partnering to change card management
  • PCF Setting

Cons

  • The speed of getting things done
  • Training materials are challenging

Most Important Features

  • Ease of navigation
  • Ease of submitting tickets

Return on Investment

  • Help us initiate new projects in a timely manner
  • Hinder us from new projects by not committing to dates

Other Software Used

WalkMe, Adobe Acrobat Reader DC, Snagit