FortiMonitor

Score8 out of 10

1 Reviews and Ratings

What is FortiMonitor?

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted. It is based on Panopta, which was acquired by Fortinet in late 2020.

Categories & Use Cases

Media

Customizable dashboards offer a wide variety of widgets so you can easily adjust them to your workflow and track the health and performance of your deployments.

Automate diagnostics and remediation. Whether it’s running a complex synthetic test or automatically restarting a system so that it will come back online, leave those tasks to us while your team gets back to what matters.

Incidents include metrics and meta-data so engineers can begin working on the incident as soon as they’ve received an alert.

Integrating your alerting and and incident management creates a seamless, easy-to-use experience.

Engineers can quickly acknowledge alerts, both from Panopta and the mobile app, making it easy for their teammates to see which incidents still need to be addressed.

With customizable alerting workflows, creating alert policies which suit your team is simple and intuitive

Alert Timelines automatically escalate incidents if they remain open.

Assign leads to incidents, making delegation and keeping team members in the loop easy.

By running diagnostics using CounterMeasures, teams can quickly determine whether an admin is necessary to resolve the issue
Review and approve CounterMeasures to enrich incidents with more context.

Know which incidents are being worked on at-a-glance.

Engineers can easily escalate an incident if they need a senior team member to resolve the issue.

Integrates with popular communication and ticketing tools like Slack and JIRA.

Stay connected with your team using the mobile app, or take quick actions like acknowledging, scheduling maintenance, or approve a CounterMeasure so your team knows you’re on it.

Incidents are enriched with diagnostics and metrics, and include streamlined views of all related events that make it easier to diagnose and resolve incidents.

Engineers are able to see the full context of an incident before logging into any systems.

CounterMeasures provide an automated way to diagnose and resolve incidents, allowing engineers to focus on more valuable activities.

Metrics and data from incidents can be elevated to the incident summary, providing an easy way for teams to reference what they’d done to fix similar problems in the past.

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Tomasz Lipinski View profile

Director of New Technologies and Development in Information Technology at Lemon Pro (11-50 employees employees)

Use Cases and Deployment Scope

This is our main crash detection tool. It also helps to predict an upcoming failure.

It is used by almost all engineers in my organization.

Pros

Monitoring from several locations
Fast notification
Push notifications, SMS and calling

Cons

Simplifying the interface
Simplification of the process, e.g. notifications to Slack
Dark mode for panel and dashboard
Push notification - should contain more detailed information
A nicer looking dashboard

Most Important Features

Slack integration
Ping monitoring
Websites monitoring
SMS notifications

Return on Investment

Provides high availability of services

Alternatives Considered

Azure Monitor, Zabbix and Nagios Core

Other Software Used

Zabbix, Nagios Core, Azure Monitor

PRTG Network Monitor

SolarWinds Network Performance Monitor (NPM)

SolarWinds NetFlow Traffic Analyzer (NTA)