No-brainer for users of other Freshworks products
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
Freshping is used by our I.T. department along with other tools that monitor the health of our systems. It is one of a few indicators that there may be a problem. We use it to monitor services directly used by our users. We also integrate it with our ticketing system, Freshservice.
Pros
- Easy to use
- Easy to configure
- Simple alerts
Cons
- Better integration with Freshservice to generate tickets
- Monitor internal systems
- Better ability to customize
Likelihood to Recommend
Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.