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Full Circle Insights Reviews and Ratings

Rating: 8 out of 10
Score
8 out of 10

Community insights

TrustRadius Insights for Full Circle Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Users have found Full Circle Insights to be a valuable tool for account matching and tracking touch points and engagement from known records to closed opportunities. The software generates insightful marketing analytics reports and identifies campaign responses, enabling users to track ROI and ensure proper follow-up on campaigns. Additionally, users leverage Full Circle Insights to understand conversion rates, sales velocity, and performance across campaigns, regions, and different departments.

One of the key benefits of this software is the visibility it provides into the marketing funnel and marketing attribution, helping users track the effectiveness of their marketing activities. Full Circle Insights allows users to track the ROI and effectiveness of their campaigns and inside sales activities, providing them with metrics that can be used in Salesforce reporting and dashboards. Users rely on the software to measure campaign influence and identify the campaigns that contribute the most to their funnel and wins, prompting them to maintain clean data and optimize their funnels.

Another important use case of Full Circle Insights is its ability to help users understand lead to opportunity conversion by marketing channels and attributions. This enables them to launch effective campaigns and improve existing programs. Users appreciate the software's capability to track prospects from the beginning of the funnel to the point of dropping out, which assists in analyzing and improving campaigns. Full Circle Insights also helps track which campaigns contribute to opportunities and progress through the funnel, enhancing campaign analysis.

With Full Circle Insights, users can accurately measure the ROI of their campaigns and allocate budget accordingly. This solves the problem of not having clear insight into revenue-generating campaigns. The software also addresses challenges such as reporting divide, limited historical response tracking, incomplete funnel visibility, and inaccurate campaign attribution. It provides insights into how marketing activities impact the pipeline by attributing campaign responses to opportunities.

Full Circle Insights has proven valuable for users in terms of saving time, improving visibility into marketing's contribution to revenue, replacing manual tracking, and providing segmentation capabilities. It offers a clear understanding of the lead funnel and improves communication using common metrics such as MQL, TQL, SQL, conversion rates, and velocity. Users have successfully implemented Full Circle Insights to report on marketing attribution across the buyer journey and unify data in their CRM. The software also enhances campaign analysis and alignment with marketing budget categories by tying revenue back to broader source categories and individual assets.

While users have encountered some data issues, they recognize that Full Circle Insights works as designed and helps enforce campaign attribution with opportunities.

Reviews

2 Reviews

The best all round reporting tool for B2B marketers

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Full Circle Insights was used by our marketing team to better understand campaign performance as it relates to impact on our funnel and on revenue.

It was used primarily within marketing but also used to support better insights into sales development performance.

The main challenge Full Circle solved for us was to create a standardized data model and schema for tracking performance. Pulling this data from disparate systems to Salesforce and making that a single source of truth.

Pros

  • Easy to understand data model and attribution model
  • Expert implementation support
  • Connecting tools to Salesforce as single source of truth

Cons

  • Full Circle needs to improve ABM reporting functionality - better reporting at an account level.
  • Identify professional services partners to help with deployment and process improvement
  • Better connect with Data Warehouses and custom attribution models
  • Better connect with digital tracking tools such as GA, Doubleclick etc. without having to rely on UTM tracking from Salesforce

Likelihood to Recommend

Very suitable for traditional SaaS businesses who have good adoption of Salesforce by their GTM teams. Connects well if sales teams use the opportunity object well in Salesforce.

Less impactful if Salesforce adoption is poor or instance is highly restricted.

Vetted Review
Full Circle Insights
3 years of experience

Great Support, Quick Implementation, Real Results

Rating: 10 out of 10
Incentivized

Pros

  • The primary business problem solved for us was waterfall visibility across multiple channels
  • The secondary business problem solved for us was the accurate attribution of marketing influence throughout the waterfall.
  • The tertiary problem solved for us was the accurate tracking and visibility into lead initiated activity (response management).

Cons

  • We worked closely with the vendor to add functionality to their current release to allow us to track multiple separate waterfalls simultaneously in order to operationalize the new Sirius Decisions Waterfall model. With the needed changes, the product works as advertised, and is providing the specific results we anticipated. In 6 months, we have not found anything else that we would want to change.

Likelihood to Recommend

In full disclosure as a professional services marketing agency and consultancy, based on our very positive experience with Full Circle CRM, the robustness of their offering, and our ability to work together, we have entered into a partnership to provide implementation and consulting services in cooperation with Full Circle CRM. Rather than paint this review as biased, I hope that it provides insights into our decision to partner with an impressive and growing company.