TrustRadius: an HG Insights company

Fullstory

Score9.1 out of 10

150 Reviews and Ratings

Features

Top Performing Features

  • Session Recording and Replay

    Session recording and replay features allow users to analyze visitor behavior on one particular webpage.

    Category average: 9.6

  • User Segmentation

    Creates user segments based on demographics, location, preferences, and past behavior.

    Category average: 9.7

  • Heatmap tool

    A tool that shows which elements of the page generate the most visitor engagement.

    Category average: 9.8

  • Conversion tracking

    Enables users to set up and customize conversion funnels to track site visitors' journeys and determine areas that see the most visitor drop-off.

    Category average: 9.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

  • Responsive Design for Web Access

    Web design aimed at producing easy-to-read sites across a range of different devices.

    Category average: 9.2

  • Mobile Application

    A dedicated app for iOS and/or Android.

    Category average: 9.4

  • Dashboard / Report / Visualization Interactivity on Mobile

    In-app dashboard reports and data visualization.

    Category average: 9

  • Mobile App Analytics

    Analytics based on real-time user mobile access.

    Category average: 8.8

Results and Analysis

Tools that allow users to evaluate the results of website optimization tests (e.g. A/B, A/B/n, multivariate, and split URL tests), or view visitor interaction with webpages and specific site elements.

  • Heatmap tool

    A tool that shows which elements of the page generate the most visitor engagement.

    Category average: 9.8

  • Click analytics

    Click analytics reports display how many clicks certain page elements receive and provides visitor engagement insights.

    Category average: 9.4

  • Scroll maps

    Scroll maps display how far down the page users scroll.

    Category average: 9.2

  • Form fill analysis

    Enables users to view visitor interaction with forms and identify which parts of the form visitors fill out first and which fields lead to increased visitor drop-off.

    Category average: 9

  • Conversion tracking

    Enables users to set up and customize conversion funnels to track site visitors' journeys and determine areas that see the most visitor drop-off.

    Category average: 9.6

  • Goal tracking

    Enables users to set up key website/mobile performance metrics on their landing pages and track them.

    Category average: 8.9

  • Funnel Analysis

    Maps and analyzes the steps taken by visitors towards a conversion point on a website or app.

    Category average: 9.1

  • Session Recording and Replay

    Session recording and replay features allow users to analyze visitor behavior on one particular webpage.

    Category average: 9.6

  • User Segmentation

    Creates user segments based on demographics, location, preferences, and past behavior.

    Category average: 9.7