TrustRadius: an HG Insights company

GlobalMeet Webcast

Score9.3 out of 10

9 Reviews and Ratings

What is GlobalMeet Webcast?

GlobalMeet Webcast enables users to conduct online broadcasts and features HD video streaming and interactive audience engagement tools. It also offers customized event branding, webcast recording and editing capabilities, and event reporting.

Media

GlobalMeet Webcast for Banking and Financial Services
GlobalMeet Webcast keeps events secure

1 / 2

Top Performing Features

  • Calendar integration

    Scheduling capabilities integrate with users’ Calendars.

    Category average: 8.1

  • Slideshows

    Presenters can present slideshows during the meeting within the web conferencing platform.

    Category average: 8.2

  • Audience polling

    Presenters can ask for audience input.

    Category average: 8.2

Areas for Improvement

  • High quality audio

    High quality audio connection is consistently available, with few or no interruptions.

    Category average: 8.6

  • Record meetings / events

    Meetings and webinars can be recorded for playback.

    Category average: 8.5

  • Mobile support

    Attendees can access meetings/webinars from mobile devices.

    Category average: 7.4

Very satisfied with how it meets our requirements and needs.

Use Cases and Deployment Scope

The business I support uses GlobalMeet primarily for Webcasts that potentially have more than 1k attendees. The most high-stakes use case is the global webcasts hosted by the CEO that pack around 6k- 7k attendees, even more in rare cases. The main problem that GM addresses is MS Teams' limitations. With GM, you have more control over the whole production point of a larger webcast. I don't think we use the full capability of GM, tbh, but the main benefits are still there. Our primary use case is "connect C-Level MS Teams Call to GM Platform, start webcast and share slides". Also, of course, businesses love reviews, so the attendee data is rather lovely.

Pros

  • Customer Service (administrative).
  • Customer Support (technical).
  • We generally do not require much besides the technical setup and some support regarding branding. All of that is flawless.

Cons

  • MS Teams inter-operability (I know that Microsoft is the main culprit here, but still...)

Return on Investment

  • Frankly, I'm a service consumer, so I dont have much insight. Apologies.

Usability

Alternatives Considered

Microsoft Teams

Other Software Used

Microsoft Teams, Microsoft Powerpoint, Pigeonhole Live

Solid product and great customer service

Use Cases and Deployment Scope

Our company uses GlobalMeet platform to host our quarterly investor calls - audio and presentation deck only, no live videos nor video streaming

Pros

  • It's very helpful to have a point of contact to manage communication and the event. We've worked with a few event managers over the years and they have all been great.
  • We've also had great experience during the production (e.g., pre-recording sessions for simlive events). All the production team members we've worked with have been professional and efficient.
  • Our main account contact has been an absolute pleasure to work with. He is detail oriented and responsive. And we particularly appreciate his thoughtful follow-ups after the events to confirm everything met our expectations.

Cons

  • Presentation deck upload - we upload PPT deck for our webcast and sometimes the fonts and formatting become different from the original deck after processing. This remains the case even if we upload the PPT as image. It would be helpful to have an option to upload PDF for presentation decks, or enhance the "upload as image" function to ensure no formatting change.
  • Whitelist - currently whitelist can only be updated by GlobalMeet team for our event. It would be helpful if we can have that function in the event admin portal for users, or allow us to see who are on the allowed/whitelist for the event.

Usability

Other Software Used

Dynamo CRM & Deal Management, Zoom Events & Webinars

Great webinar provider for a legal non-profit

Use Cases and Deployment Scope

We use GlobalMeet Webcast to present thirty 90-minute webinars per year, training individuals who advocate for veterans on various topics in veterans' law. GlobalMeet Webcast provides an excellent platform for delivering this training and tracking metrics for each event.

Pros

  • Easy for presenters and administrators to use
  • Excellent tracking of participants
  • Simple registration and viewing process for customers

Cons

  • Not sure

Return on Investment

  • GlobalMeet Webcast has allowed us to provide our training to a large audience at a price point suited for a non-profit

Usability

Other Software Used

Microsoft Teams, Adobe Acrobat

Global Meet Provides great services, support and successful projects

Pros

  • Planning for remote productions.
  • Communication with all parties involved.
  • Client satisfaction for events streamed.

Most Important Features

  • Capability
  • Reach for webcasting (expandable).
  • Large team for support.

Return on Investment

  • Value for product delivered.
  • Meets clients objectives.

Great staff support - super helpful teamwork

Pros

  • Careful planning - they were thoughtful and thorough in helping us plan our needs
  • Reflexive to requests - as we had suggestions or requests, we felt they listened and responded
  • Good culture - it feels like they have a strong company culture that resonates well in supporting each other and clients.

Cons

  • [I feel like] they didn't have all of the features some of the common platforms (like Zoom or GoToMeeting) have available and that was a big problem for us.
  • [I feel] their pricing structure felt like it was kind of tacky and less functional.

Most Important Features

  • Complete (in-depth) planning process
  • Thorough preparation of speakers/presenters
  • Detailed analysis/debriefing following the event

Return on Investment

  • This platform allowed us to quickly pivot from a large-scale in-person meeting we had planned (before the pandemic) to a fully online version, which was paramount in maintaining our annual budget. It was a success and so appreciated by our entire audience!

Alternatives Considered

Zoom, Microsoft Teams and GoToMeeting

Other Software Used

Zoom, Neon CRM, WordPress, QuickBooks Online, Microsoft 365 (formerly Office 365), Canvas, Camtasia