Very satisfied with how it meets our requirements and needs.
Use Cases and Deployment Scope
The business I support uses GlobalMeet primarily for Webcasts that potentially have more than 1k attendees. The most high-stakes use case is the global webcasts hosted by the CEO that pack around 6k- 7k attendees, even more in rare cases. The main problem that GM addresses is MS Teams' limitations. With GM, you have more control over the whole production point of a larger webcast. I don't think we use the full capability of GM, tbh, but the main benefits are still there. Our primary use case is "connect C-Level MS Teams Call to GM Platform, start webcast and share slides". Also, of course, businesses love reviews, so the attendee data is rather lovely.
Pros
- Customer Service (administrative).
- Customer Support (technical).
- We generally do not require much besides the technical setup and some support regarding branding. All of that is flawless.
Cons
- MS Teams inter-operability (I know that Microsoft is the main culprit here, but still...)
Return on Investment
- Frankly, I'm a service consumer, so I dont have much insight. Apologies.
Usability
Alternatives Considered
Microsoft Teams
Other Software Used
Microsoft Teams, Microsoft Powerpoint, Pigeonhole Live


