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GoCo

Score8.3 out of 10

22 Reviews and Ratings

What is GoCo?

GoCo is an HR platform designed for small and mid-sized businesses to simplify HR tasks and enhance productivity. GoCo empowers HR teams to streamline workflows and focus on building happier, more efficient teams.

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Top Performing Features

  • Job profiles and administration

    Job profiles and descriptions can be created and edited.

    Category average: 7.9

  • Update personal information

    Employees can update personal profile with change of address, dependents, or other personal data.

    Category average: 8.3

  • View company policy documentation

    Employees can review company handbook, and corporate policy documents.

    Category average: 7.7

Areas for Improvement

  • Line-of sight-visibility

    Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.

    Category average: 7.6

  • Reimbursement management

    Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.

    Category average: 7.7

  • Individual goal setting

    Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.

    Category average: 7.7

Who Buys & Uses GoCo

GoCo - a comprehensive platform for all of your HR/Payroll needs!

Use Cases and Deployment Scope

We use GoCo for all of our new hire onboarding tasks, our yearly health/dental benefits enrollment, our hourly time tracking, and our vacation/sick time accrual and usage, as well as our payroll/tax processing. It is a one-stop tool for completing all of these needs with ease and efficiency.

Pros

  • Ease in time tracking entry
  • Understandable Vacation and Sick time usage and balance
  • Detailed paystub information
  • Quick and accurate payroll/tax processing

Cons

  • We would like to have the option of editing our payroll before it is fully processed (prior to the deadline times) without having to contact a GoCo associate to pull the information back to us.
  • Streamlining the number of 'clicks' it takes to move through the payroll process.
  • Allow more ease in tracking unpaid time.

Return on Investment

  • Reduced the time it takes to process payroll by 75% - a great time saver!
  • Clear and concise health benefit selection screens make open enrollment an easy process.
  • We receive fewer questions from employees on how to use the platform as it is user-friendly.

Usability

Recommend 100%

Use Cases and Deployment Scope

I am the controller for a non-profit who uses GoCo. I love how quickly we can onboard and offboard employees and delegate the workflows related to those processes within GoCo. New employees fill out everything in one spot, and then I go there when updating our payroll - I love having one spot for all the information and forms.

Pros

  • Workflow delegation
  • org chart

Cons

  • I don't have any & and I know we are not using all the features available to us.

Return on Investment

  • We save so much time when onboarding new employees
  • We look much more organized and professional in the new hire process (because we are, thanks to GoCo)

Usability

Other Software Used

QuickBooks Online Advanced

Review

Use Cases and Deployment Scope

We use GoCo as out main HR platform. I am in it daily for most HR functions. It addresses onboarding, document retention, time keeping, employee accomplishments and areas for improvement. Love magic docs.

Pros

  • Magic Docs
  • Onboarding
  • Easy to use

Cons

  • Customizing our time tracking export
  • Permissions can be tricky and I wish there were some ways to customize a bit more
  • Customizing time tracking - all Sunday hours are 1.5X, things like that
  • Being able to edit PTO in time tracking so finalizing time sheets ban be done in one screen
  • Adjusting PTO to automatically not go over 40 hours

Return on Investment

  • Saves time
  • Staff can update info on their own
  • Good onboarding tracking
  • Managers can monitor needed info without asking HR all every time

Usability

Great Platform for what we need!

Use Cases and Deployment Scope

We moved from a completely manual HR/Payroll process to 80% online HR/Payroll process! GoCo has helped us streamline our processes and has made it easier for staff to keep track of their time and to request time off.

Pros

  • Support staff is ready to respond with any questions I have.
  • Communication about new offerings and ways to make things easier is great.
  • Site is very user friendly and easy to find what I'm/staff is looking for.

Cons

  • For the size of our organization and GoCo being our first digital platform, we have not run into many issues.
  • One thing I do wish we could have is the ability for our staff to clock in at one campus and clock out at a different campus (we have three separate campuses). To my knowledge we are not able to do this yet.

Return on Investment

  • Productivity has gone up in the HR/Payroll department. GoCo has helped us streamline our processes, what used to take us three days to complete manually, we can now do in one day, leaving time to focus elsewhere.
  • What used to take our campus administrators a day to approve time off requests (paper) it now only takes a click of a button and staff are notified immediately.
  • Staff Self-service is huge as they can look up their own information quickly at anytime of the day.

Usability

Other Software Used

ParentSquare, Gradelink Student Information System

HR tasks streamlined

Use Cases and Deployment Scope

We use GoCo for time keeping, time off request and onboarding I-9 processing. We have been able to centralize some of our HR processes.

Pros

  • Timekeeping
  • Time off request
  • Onboarding employees

Cons

  • Creation of HR templates
  • Timekeeping is not flexible with budget categories
  • Does not integrate with Quickbooks for payroll processing

Return on Investment

  • Timekeeping
  • Time off request
  • I9 processing online

Usability