TrustRadius: an HG Insights company

IBM watsonx.ai

Score8.4 out of 10

26 Reviews and Ratings

What is IBM watsonx.ai?

Watsonx.ai is part of the IBM watsonx platform that brings together new generative AI capabilities, powered by foundation models, and traditional machine learning into a studio spanning the AI lifecycle. Watsonx.ai can be used to train, validate, tune, and deploy generative AI, foundation models, and machine learning capabilities, and build AI applications with less time and data.

Media

Screenshot of the foundation models available in watsonx.ai. Clients have access to IBM selected open source models from Hugging Face, as well as other third-party models, and a family of IBM-developed foundation models of different sizes and architectures.
Screenshot of the Prompt Lab in watsonx.ai, where AI builders can work with foundation models and build prompts using prompt engineering techniques in watsonx.ai to support a range of Natural Language Processing (NLP) type tasks.
Screenshot of the Tuning Studio in watsonx.ai, where AI builders can tune foundation models with labeled data for better performance and accuracy.
Screenshot of the data science toolkit in watsonx.ai where AI builders can build machine learning models automatically with model training, development, visual modeling, and synthetic data generation.

1 / 4

Screenshot of the foundation models available in watsonx.ai. Clients have access to IBM selected open source models from Hugging Face, as well as other third-party models, and a family of IBM-developed foundation models of different sizes and architectures.

Your NextGen AI ecosystem

Use Cases and Deployment Scope

We use this to tune the llm, do prompting, deploy the models and then iterate for our multiple projects in medical domain like claims system, aba, chatbots etc. We are solving medical problems like medical record summarization, chatbot for QA from medical Record , ic code lookup and claims submission forms. It gives a good ecosystem of tools for miltiple usecases and all embedded within the same environment thats a great advantage and also using langchain is also great.

Pros

  • Integration with other systems
  • Deployment option within same exosyatem is great and can easily deploy any model .
  • Security layer for governing and hace insights to see the predictions and ai studio is also good

Cons

  • IBM watsonx.ai is expensive than other platforms.
  • Limited integraions though it has many but still some tools integrations not there for medical usecase
  • Its little difficult to learn as right now not many open reseouces
  • Community is not that strong to get any answer

Return on Investment

  • For one of the usecase we were able to save 1.3 million dollar by creating the COB project in 2 months by leveraging the whole ecosystem and savibg of approximately 2800 hrs per annum
  • For the icd usecase wherre we have used the graph memgraph using docker to deploy it and created graphs and then created inference pipeline saved 20 minutes per medical coder and approximately of 3.5 million dollar savings as claims submission verifying on the payer side is a lengthy process

Other Software Used

IBM Watson Natural Language Understanding, IBM Watson Speech to Text, IBM Watson Visual Recognition (discontinued)

How IBM watsonx.ai changed our predictive gain

Use Cases and Deployment Scope

We use IBM watsonx.ai to build, fine tune and deploy AI models that directly impact how we plan routes and manage fleet efficiency. We replaced our previous multiple standalone scripts that didn't communicate as well with a centralized IBM watsonx.ai environment.

Pros

  • Autoprompt and tuning studio
  • A built in governance checking system
  • Its efficiency at training custom models

Cons

  • It's currently so hard to visualize trends beyond basic plots
  • Integration with non-IBM ML frameworks is quite patchy

Return on Investment

  • Model retraining times have gone down, we can now refresh models twice as often as we used to
  • The model generated alerts reduce last minute reassignments

Other Software Used

IBM watsonx.data

Ai Powered security analytics that strenghten detection accuracy

Use Cases and Deployment Scope

In our orgnisation IBM watsonx.ai is primarily used to enhance threat detection automate security analytics and it helps to improve accuracy of incident triage within our soc Operations as security analyst I leverage this platform to analyze large volume of log and alert data to interpret them against threats and malwares or malicious behaviour from Qradar logs

Pros

  • AI driven LOG ANALYST and Investigation processing large volume of alerts and security events for incident categorisation and its identification that helps to detect attac at earlier stages of security incidents

Cons

  • while AI driven insights are accurate the reasoning behind alert prioritization or anomalu scoring is somtimes opaque analyst often need more transperancy into why specific event was flagged or how a confidance score was derived

Return on Investment

  • Significant time saving in alert triage and investigation
  • Improved accuracy and reduced false detections

IBM watsonx.ai in Action

Use Cases and Deployment Scope

Well, in our business we use IBM watsonx.ai for different purposes. One of them being to help our customer support team respond to inquiries faster. It can quickly scan our knowledge base and suggest helpful resources so the manual efforts has been eliminated to a large extent. We are focused on automating support and improving accuracy.

Pros

  • It understands natural language questions, so I can ask things in plain English and still get answers.
  • Quickly scans through huge amounts of data
  • Integration is pretty well

Cons

  • Training it on our internal unique data took longer than expected
  • Could have a better intuitive interface
  • Customising responses for different departments can be tricky and sometimes require technical help

Return on Investment

  • Reduced workload on support team, was able to automate.
  • Faster response time
  • Integration is great

Other Software Used

IBM Planning Analytics, IBM watsonx.data

IBM watsonx.ai Data review

Use Cases and Deployment Scope

From the Data Science area we use IBM watsonx.ai for PoCs with the business

DEsde El area de Data Science usamos IBM watsonx.ai para PoCs con el negocio

Pros

  • Recognizes invoices
  • Easy to prompt
  • Does not hallucinate
  • REconoce facturas
  • Facil de promptear
  • No alucina

Cons

  • It's a little high the price
  • Es UN Poco elevado El precio

Return on Investment

  • We managed to match the competition with a new functionality
  • Logramos equiparar a la competwncia con una funcionalidad nueva