ID.me

We use ID.me at my organization as a verification service to verify customer status to provide certain, exclusive discounts to certain customers. In the past, we should paper document verification which is timely and cost-heavy to have done, and using software, eliminates those needs and saves us both time and money.

• Secure
• Insights

• Cost Reduction
• Time Reduction
• Better Customer Experience

We use ID.me for identity verification. We wanted to offer a discount to special groups and ID.me was a tool that we could partner with to solve this issue. We are currently using ID.me for Military and Student discounts but eventually would like to expand to all their group offerings.

• Military Verification
• Student Verification
• Group Discount Offerings

• Higher Conversion
• Higher Student Discount Code Usage
• Higher Military Discount Usage

Amplience, Salesforce Commerce Cloud, Algolia

We use ID.me to help us authenticate consumer segments in exchange for discounts. For our brand, this helps us find individuals who are deserving of a promotional discount year-round based on their occupation or contribution to society. Because ID.me is trusted and gated we also avoid channel conflict challenges by using the software.

• Identify verification
• Marketing exposure to new customers

• Raises AOV for select segments
• Brings new customers to our store

TurnTo, Forter

ID.me has been a great way to not only verify employment or status but also to prevent fraud. By using ID.me it takes the adding of discounts away from our frontline where fraud can be prevalent and adds checks and balances of sorts to confirm the validity of who is sighing up for said offer. Although you pay for ID.me it has saved us much more in the addition of fraudulent offers being provided to customers who were not eligible in the first place.

• Verification.
• Customer support.
• Client support.

• Cut down on fraud.
• Increased profits.
• Saves us money by using them.

We utilize ID.me to drive customer acquisition across various customer segments that we otherwise would struggle to drive at such an efficient cost. The scale of their user base and the ability to quickly verify, particularly military personnel, is tremendously valuable. Being able to confidently and quickly verify removes a significant back-end verification burden on our team.

• Secure verification
• Unique promo offerings
• Easy integration with Shopify

• Positive customer acquisition growth
• Positive ROI
• Broadened customer segments

Klaviyo, Attentive Mobile, Optimizely Data Platform (formerly Zaius)