#1 most frequent
United Kingdom of Great Britain and Northern Ireland
46.1%41 installations of 89
What is Ideagen Quality Management?
Ideagen Quality Management (formerly Q-Pulse, Qualtrax and Qadex) integrates with an organization's existing processes and acts as the backbone of its processes, providing workflow automations and comprehensive document management, enabling teams to identify and rectify any issues before they arise. This solution is designed to elevate an organization's performance with digital quality management solution.
Categories & Use Cases
Media
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Screenshot of the Ideagen homepage.
Who Buys & Uses Ideagen Quality Management
#2 most frequent
United States of America
30.3%27 installations of 89
#3 most frequent
Ireland
3.4%3 installations of 89
Pros
- Effective document control for SOPs and quality manuals
- Streamlines data review and approval workflows
- Facilitates electronic management of Quality Management Systems (QMS)
Cons
- Workflow creation process can be unintuitive
- Report generator usability needs improvement
- Employee data management within reporting is challenging
Great service
Use Cases and Deployment Scope
I use Ideagen Quality Management to collate all raw material specs and create our finished product specs. It is our space to hold all our SAQs and supplier details. It ensures technical compliance for our products as well as consistency across declarations. We have a core range which remains relatively stable through the year, but also have a variety of limited time offers throughout the year, so an online system will help this quick turnaround for new products.
Pros
- Communication
- Technical support
- Reliable
Cons
- Technical glitches (buttons not appearing when they should)
Usability
Q-Pulse integration of Multiple Quality Management Tools
Use Cases and Deployment Scope
We use Ideagen Quality Management for document control, training, asset maintenance management and training people. it is very well integrated though out all levels of the business, giving each person and individual task / workload package. As an administrator it is very easy to analyse outstanding actions, progress and trends in our quality management system
Pros
- Integrates with many different department / functions
- Document control and history of changes if very clear
- Provides an individual workload of tasks specific to each user
Cons
- Auto modify reference footers on documents when updated
- When training criteria is updated be able to mark users as out of date competency
- Provide more levels of routine maintenance to highlight critical tasks
Return on Investment
- We have seen quality management taken seriously in more departments
- Hard to confirm ROI but our own Quality processes have improved with having Ideagen Quality Management as our management software
Usability
Ideagen Quality Management Review
Use Cases and Deployment Scope
We use Ideagen Quality Management for document management. It houses our SOPs and our Quality Manual, along with associated documents. We also use workflows within Ideagen Quality Management (IQM) to track our data review and approval process. We also have workflows for tracking instrument Maintenance and repair. IQM also houses training documents and associated tests. The system, in general, helps maintain our requirements for our laboratory quality program.
Pros
- Stores our SOPs and tracks their review and approval status
- Tracks workflow status for nonconformances and corrective actions
- Maintain list of personnel and their training
Cons
- Creating Workflows could be more intuitive.
Return on Investment
- It's really good for tracking our quality required documents and is helpful during audits.
Usability
Other Software Used
ATL Sample Master, Microsoft 365
A must have for managing your QMS
Use Cases and Deployment Scope
I use Ideagen Quality Management system to electronically manage and maintain my businesses QMS. Some of my favourite features are how Ideagen Quality Management enables you to have full control and traceability across all documentation, giving you the ability to see when a colleague has acknowledged a document or when a document is due for review. The ability to set reminders is excellent and comes particularly in handy if you have items or machinery that requires calibration or documentation that you wish to review regularly.
Pros
- User friendly interface
- Product support team easily contactable
- Traceability and control of documentation
Return on Investment
- ISO 9001:2015 certification achieved
- Customer satisfaction
- Excellent audit results
Usability
Other Software Used
Microsoft 365
Ability to Stay Commercially Relevant
Use Cases and Deployment Scope
As a member of the Aviation industry, Ideagen allows us to conduct compliance training at many levels across the organization, remotely. As such, this allows persons to be trained and tested without the need or expense for trainers to travel.
Pros
- Offers training modules for staff
- Certificate retention
- Ability to expand your knowledge
Cons
- Continue to offer additional courses
- Platform could be more intuitive
Return on Investment
- Return on Investment
- Staff allowed to train outside of working hours
- Access to additional training modules
