inriver PIM Reviews and Ratings

Rating: 7.4 out of 10

Score

7.4 out of 10

Community insights

TrustRadius Insights for inriver PIM are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Highly Customizable Platform: Users have found inRiver to be highly customizable to their business and product needs. Many reviewers have appreciated the dynamic and robust configuration options available in the platform, allowing them to tailor it specifically to their unique business requirements.

Efficient Asset Management: Users have praised inRiver for its efficiency in managing assets. They have liked the flexibility of the data model, which allows them to accommodate the growth and complexity of their product list. Several reviewers have mentioned that this feature has been instrumental in streamlining their asset management processes.

User-Friendly Interface: The user interface of inRiver has received positive feedback from users. They have found it to be intuitive and easy to navigate, with a helpful help center and a dedicated customer success team readily available for support. Many users appreciate the syndication function, which makes data output to all needed channels easy and manageable in daily operations.

Reviews

2 Reviews

inriver PIM - building one source of truth for product information

Rating: 8 out of 10

Incentivized

May 1, 2024

Use Cases and Deployment Scope

We use inriver PIM as our one source of truth for all of our product information across multiple brands, categories, countries and languages. inriver PIM also connects to our existing platforms including the ERP system, DAM (digital asset management) system, CMS (content management system) and syndicates or creates templates for key customers and accounts.

Pros

Scalability
Data Integrations
Workflow

Cons

Workflow
APIs
Syndication

Likelihood to Recommend

inriver PIM is well suited for growing companies that might have multiple brands, categories, languages and a complicated data model. inriver PIM is more than a syndication service, which is important to differentiate from other so-called PIM providers. I specifically like the ability for ecosystem collaboration across multiple technology platforms. However, inriver, is a complicated system and requires an implementation partner, which could price it out of the range for some companies.

Verified User

Vice-President in Marketing (5001-10,000 employees)

Vetted Review

3 years of experience

Great after a little work

Rating: 8 out of 10

Incentivized

September 20, 2021

Use Cases and Deployment Scope

The inRiver PIM is used to gather & marry the ERP basic SKU information with enriched attribution, description, and assets to allow for a more polished representation online.

Pros

Query function is quite robust
Job processing in tandem with current work is seamless
Friendly UI
Dual workspace is extremely helpful

Cons

Missing the ability to be able to right click an item/product to open in a new tab
Mass Asset/SKU management is not an out-of-the-box feature
Shared folders area - few options to create a specialized area that you can block other users from deleting

Likelihood to Recommend

inRiver [PIM] is pretty easy to use. I can see a company with a more narrow product selection benefiting from this PIM. The challenge comes with the more SKUs and categories the company offers. Without our 3rd party implementor creating specialized imports for us, we would be having a difficult time managing mass data updates.

Verified User

Strategist in Product Management (501-1000 employees)

Vetted Review

3 years of experience

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