InvGate Service Desk

InvGate Service Desk helps IT teams to work smarter not harder. Improve business agility and customer satisfaction, with a self-service portal and knowledge base capabilities. The solution automates workflows to match tickets to the best solver and keep consistent response to repeating issues. Users gain visibility of all tickets and a team’s work with customizable dashboards and reports. InvGate Service Desk boasts a secure and robust IT help desk ticketing system, flexible enough to meet other departments’ needs. Available as a Saas or On-Premise solution, it provides organization with an ITIL aligned platform.